Specialty Account Manager, Symbravo (Davenport, IA)

Axsome Therapeutics•Davenport, IA

23d•$100,000 - $150,000

About The Position

Axsome Therapeutics is seeking a Specialty Account Manager (SAM) to execute commercial activities in an assigned geography, establish customer relationships, and promote SYMBRAVO, an oral acute migraine medication. The SAM owns territory-level product performance, serves as a disease-category expert and product champion, and provides account-management support. The role requires knowledge of the local business landscape to assess key stakeholders and marketplace trends. Overnight travel may be required based on business needs.

Requirements

Bachelor’s degree from an accredited college or university.
At least 5 years of field customer experience and/or account management; alternatively, at least 3 years of healthcare professional experience with relevant CNS experience meets the stated qualification.
Five years of consistent top performance in pharmaceutical, biotech, or medical sales.
Must live within the territory’s geography.
Experience strategizing within cross-functional teams and using differentiated resources to achieve business goals.
Ability to manage multiple tasks concurrently under aggressive timelines in a dynamic environment.
Comfort with uncertainty and high expectations.
Strong digital marketing aptitude.
Strong interpersonal, presentation, and communication skills.
Frequent driving, including extended periods behind the wheel.
Prolonged sitting and standing as part of daily job functions.
Ability to lift and carry up to 30 pounds regularly.
Ability to reach overhead to close and secure liftgates or similar equipment.

Nice To Haves

Migraine or CNS experience is strongly preferred.
Launch experience is strongly preferred.
Patient support services experience is a plus.

Responsibilities

Conduct virtual and live customer engagements.
Own assigned territory performance and build awareness of SYMBRAVO among key customers in a competitive therapeutic environment.
Develop and execute a territory business plan to achieve and exceed quarterly and annual goals set by commercial leadership.
Promote products within approved labeling and in accordance with industry-specific and corporate legal and regulatory guidelines.
Develop customer relationships by understanding customer needs.
Serve as a resource and consultant to customers and staff on payer policies and processes, including eligibility and benefit verification, prior authorization, and appeals or denials.
Use marketing resources to develop customer relationships and confidence in prescribing Axsome medications for appropriate patients.
Communicate territory activity accurately and promptly as directed by management.
Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changes in the environment and results.
Complete required training classes in a timely manner.
Complete administrative duties accurately and promptly.
Manage activities within the assigned promotional budget.
Collaborate effectively across corporate functions.
Attend medical congresses and society meetings as needed.
Support timely patient access through patient services and savings programs.
Travel overnight as indicated by business needs.
Perform additional responsibilities as assigned.