Specialty Account Manager, Long Term Care (Omaha, NE)

Axsome Therapeutics•Omaha, NE

2h•$120,000 - $180,000•Onsite

About The Position

Axsome Therapeutics is seeking a field-based Long Term Care (LTC) Specialty Account Manager to drive commercial activities across an assigned geography and execute marketing strategies for a successful launch. The role is accountable for product performance at the territory level and requires the employee to serve as a disease-state expert, product champion, and account specialist. The Specialty Account Manager provides account-management support and uses knowledge of the local business landscape to assess stakeholders and market trends. The role involves building relationships across the LTC ecosystem, including care teams, pharmacies, and other stakeholders; developing and executing territory and account plans; supporting customers with payer policies and patient access; and promoting products consistently with approved labeling and applicable legal and regulatory guidelines. The position includes frequent driving, overnight travel as business needs indicate, and attendance at medical congresses and society meetings as needed.

Requirements

Bachelor’s degree from an accredited college or university.
At least 5 years of pharmaceutical or biotechnology sales experience, including 2 or more years in long-term care or account-based selling environments.
Demonstrated record of outstanding results, including Top 10% or Elite/President’s Club performance.
Must live within the assigned territory’s geography.
Experience collaborating with cross-functional teams and using differentiated resources to achieve business goals.
Ability to manage multiple tasks concurrently under accelerated timelines in a dynamic environment.
Ability to thrive amid ambiguity and high expectations.
Strong digital marketing aptitude.
Strong interpersonal, presentation, and communication skills.
Frequent driving, including extended periods behind the wheel.
Prolonged sitting and standing as part of daily job functions.
Ability to regularly lift and carry up to 30 pounds.
Ability to reach overhead to close and secure liftgates or similar equipment.

Nice To Haves

Launch experience is strongly preferred.
Patient support services experience is a plus.

Responsibilities

Drive product adoption in long-term care facilities.
Conduct effective virtual and in-person customer engagements.
Build relationships with LTC care teams and stakeholders, including psychiatrists, neurologists, nurse practitioners, physician assistants, nurses, LTC staff, closed-door pharmacies, clinical pharmacists, case managers, and care coordinators.
Develop territory business and account plans for targeted LTC facilities to achieve and exceed quarterly and annual goals.
Promote products within approved labeling and in accordance with industry-specific and corporate legal and regulatory guidelines.
Understand customer needs and develop strong customer relationships.
Advise customers and staff on payer policies and processes, including eligibility and benefit verification, prior authorization, and appeals or denials.
Navigate market access and reimbursement, including payer requirements, pharmacy fulfillment processes, patient access programs, and reimbursement tools such as CoverMyMeds.
Use marketing resources to develop customer relationships and confidence in prescribing Axsome medications for appropriate patients.
Report territory activity accurately and promptly as directed by management.
Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about market changes and results.
Complete required training classes on time.
Complete administrative duties accurately and promptly.
Manage activities within the assigned promotional budget.
Collaborate effectively across corporate functions.
Attend medical congresses and society meetings as needed.
Support timely patient access through patient services and savings programs.
Travel overnight as indicated by business needs.
Perform additional responsibilities as assigned.