View Job description for Specialist, Testing Services

College of Western Idaho • Nampa, ID

4d • Onsite

About The Position

As a Testing Services Specialist, you’ll play a key role in ensuring every exam is delivered securely, accurately, and efficiently in support of the college’s academic mission. You’ll coordinate and administer a wide range of exams—including CWI placements, classroom tests, and professional certifications such as PearsonVue, CLEP, Meazure, Prov, Kaplan, and ASE—while maintaining strict compliance with national testing standards. If you take pride in process accuracy, smooth operations, and providing a high-quality testing experience for students, faculty, and the community, this role offers the opportunity to make a meaningful impact every day. At the College of Western Idaho (CWI), you will work in a dynamic, collaborative environment where problem-solving and innovation are valued, and your contributions directly enhance the efficiency of the institution.

Requirements

• High school diploma or equivalent diploma
• Strong cross-cultural, interpersonal and writing skills are necessary, including public speaking skills and the ability to represent the college in a positive way to diverse populations
• Good technical troubleshooting and multi-tasking skills
• Experience working in data entry systems

Nice To Haves

• Experience working in a community college setting, serving a diverse, non-traditional student population preferred
• Bilingual (Spanish/English) preferred

Responsibilities

• Administer and proctor exams in accordance with institutional, state, and national standards, including NCTA guidelines.
• Maintain strict confidentiality and security of all testing materials and processes.
• Coordinate and proctor exams for students with approved testing accommodations, ensuring equitable access and a supportive environment.
• Maintain the accuracy and integrity of student testing records throughout their lifecycle.
• Enter and update student data and testing information in college databases with precision and timeliness.
• Inform students of placement results and guide them toward next steps or appropriate resources.
• Provide accurate and timely information about testing services to students, faculty, and the public.
• Support faculty and academic departments with exam proctoring and assessment logistics.
• Build and maintain positive working relationships with CWI colleagues, outside institutions, and testing partners.
• Participate actively in committees, staff meetings, and professional development opportunities.
• Represent Testing Services and CWI with professionalism in all internal and external interactions.
• Organize and return testing materials efficiently through appropriate channels (mail, interoffice, or email).

Benefits

• Health insurance, including coverage details and plan summaries
• Retirement plans with employer contribution of over 11%
• Health Savings Accounts and Flexible Spending Accounts
• Employer-paid life insurance and short- and long-term disability insurance
• Eleven paid holidays per year
• Generous vacation and sick leave
• Paid Parental Leave
• Tuition discount on classes at CWI and other colleges

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED