Specialist Sport & Outdoor
About The Position
At DICK’S Sporting Goods, the Specialist – Sport & Outdoor serves as a trusted product expert who helps athletes find the right gear and delivers an engaging, athlete-first experience. The role drives sales, supports service execution, and brings energy and product knowledge to interactions with athletes of all abilities. The Specialist proactively identifies shopping needs, recommends products and services, and shares accurate information about products and assortment. As a subject matter expert in an area of the store, the Specialist also supports onboarding and training, contributes to operational execution and productivity, maintains merchandise presentation standards, and promotes company programs. Team members are expected to help create a welcoming and respectful store environment while following company policies and applicable safety and loss-prevention requirements.
Requirements
- High school diploma or equivalent.
- 1–3 years of experience.
Nice To Haves
- Previous retail or customer-facing experience preferred.
Responsibilities
- Proactively engage athletes to understand their shopping needs and provide an outstanding, world-class athlete experience.
- Provide clear, accurate, and knowledgeable information about products and assortment; anticipate athlete needs and drive sales through product and service recommendations.
- Assist with onboarding and training new and existing team members, sharing best practices, selling skills, and key operational processes.
- Serve as a subject matter expert in designated process categories to support smooth execution and high productivity.
- Execute processes efficiently while maintaining an athlete-first mindset; ensure products are ready for purchase and athletes are engaged in the ways they prefer.
- Maintain company merchandising and presentation standards, including floor set plans, signage, price changes, inventory presentation, and replenishment.
- Promote customer participation in company programs, including loyalty programs, warranties, and private-label credit card enrollment.
- Help create a store environment where teammates and athletes are welcomed and treated with respect.
- Follow company safety, loss-prevention, and standard operating procedures, as well as applicable external laws and guidelines.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
