Specialist Social Media (Reporting & Analytics)

Hilton Grand Vacations•Orlando, FL

10d•Onsite

About The Position

This position resides within the Social Media Team (Orlando) and is responsible for assisting with the reporting and workflows for earned and paid media platforms. The primary objective of this role is to provide reporting and listening support for the social media brand accounts. They also will provide support for ideation and moderation. The role will need to be on intimate terms with the inner workings of all major social platforms and know how to fashion reports within tools such as Sprinklr.

Requirements

Intimate knowledge of the inner workings of all major social platforms.
Ability to fashion reports within tools such as Sprinklr.
Passion for social media.
Understanding of current platforms.
Familiarity with social media as both a brand and engagement tool.

Responsibilities

Assisting with the reporting and workflows for earned and paid media platforms.
Provide reporting and listening support for the social media brand accounts.
Provide support for ideation and moderation.
Fashion reports within tools such as Sprinklr.
Build comprehensive reporting dashboards and listening queries to help build team credibility and educate internal stakeholders.
Employ sound decision-making skills to aid in the management of multiple active social media accounts on a day-to-day basis on behalf of the brand.