Specialist, Shipping (USA)

Serta Simmons Bedding, LLC • Houston, TX

1d • Onsite

About The Position

Serta Simmons Bedding (SSB) is seeking a Shipping Specialist to play a key role in ensuring the accurate and timely shipment of products to customers. This position involves working closely with warehouse, transportation, and customer service teams to coordinate shipments, maintain shipping documentation, and drive operational excellence. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering exceptional service.

Requirements

• High school diploma or GED
• 3+ years of experience in a lean manufacturing and/or JIT production environment
• 1+ year of experience in a warehouse, shipping, and/or receiving role
• Advanced proficiency with Microsoft Office, including Word, Excel, and PowerPoint
• Ability to read, write, and speak English
• Must be at least 18 years of age

Nice To Haves

• Associate degree in Manufacturing, Materials Management, Business, or a related field
• Advanced knowledge of spreadsheet and database software
• Lean manufacturing training and/or certification
• Previous experience training, mentoring, or leading others

Responsibilities

• Coordinate daily shipping, staging, loading, and delivery activities
• Support scheduling and provide direction to drivers and/or third-party logistics partners
• Train and support Materials Delivery Coordinators on dock operations
• Manage shipping documentation, order records, and delivery tracking systems
• Resolve driver, customer, and delivery-related issues
• Coordinate returned goods inspections and maintain related documentation
• Monitor and ensure compliance with company safety policies, OSHA standards, and DOT regulations
• Assist with accident reporting, investigations, and safety initiatives
• Maintain reports, records, and transportation-related metrics
• Monitor vendor performance and service levels for third-party logistics providers
• Support cost-effective transportation operations and labor utilization
• Collaborate with internal teams and customers to ensure successful order fulfillment
• Identify process improvements and support special projects as needed

Benefits

• Health, Dental, and Vision
• Annual employee contribution to HSA
• 401K with company match
• Paid Time Off / Vacation
• 12 company holidays
• Sick days
• Company paid short- and long-term disability
• Paid parental leave
• Discount programs including Friends and family discounts
• Referral Bonus
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED