Specialist Scheduler 2 - Remote

Trinity Health • Columbus, OH

1d • Remote

About The Position

The Specialist Scheduler 2 uses specialized knowledge to support organizational areas of expertise and applies data, research analysis, critical thinking, and problem-solving skills to help colleagues and leadership achieve strategic objectives. The role serves as a peer influencer and may direct a project or project team.

This remote position schedules complex, facility-based ancillary testing across multiple facilities and states, including facilities with significantly different protocols. The scheduler handles complex diagnostic testing appointments and scheduled events, including high-dollar testing, associated studies, and study-specific instructions. Responsibilities also include pre-registration, electronic insurance eligibility verification, and accurately identifying and collecting patient financial responsibility. The role helps initiate the patient experience and billing process and communicates with service delivery areas to support patient flow and customer service.

The stated schedule is Monday through Friday, 9:00 a.m. to 5:30 p.m. Mount Carmel Health System is part of Trinity Health and serves patients throughout Central Ohio.

Requirements

• High school diploma or equivalent.
• Two to five years of experience in scheduling, financial clearance, patient access, or another area of expertise.
• At least five years of scheduling experience in an acute care setting, as stated in the role description.
• Comprehensive knowledge of multiple scheduling systems.
• Demonstrated proficiency in complex diagnostic testing appointment scheduling processes.
• Proficiency with patient registration and patient accounting systems and related software.
• National certification in HFMA CRCR or NAHAM CHAA required within one year of hire.

Responsibilities

• Schedule complex, facility-based ancillary testing across multiple facilities and states.
• Schedule for multiple facilities with significant variations in protocols.
• Pre-register patients and electronically verify insurance eligibility.
• Accurately identify and collect patient financial responsibility.
• Handle complex scheduled events, including high-dollar testing, associated studies, and testing with study-specific instructions.
• Communicate effectively with service delivery areas to maximize patient flow and customer service.
• Help begin the overall patient experience and initiate the billing process for hospital services.
• Use data, research analysis, critical thinking, and problem-solving to support colleagues and leadership in achieving organizational objectives.
• Serve as a peer influencer and potentially direct a project or project team.

Benefits

• Medical, dental, and vision coverage starting on day one.
• Retirement savings account with employer match starting on day one.
• Generous paid time off programs.
• Employee recognition programs.
• Tuition and professional development reimbursement starting on day one.
• 100% paid RN-to-BSN tuition at Mount Carmel’s College of Nursing.
• Relocation assistance, subject to geographic and position restrictions.
• Employee Referral Rewards program.
• DailyPay for eligible colleagues.
• Diversity, Equity, and Inclusion Colleague Resource Groups.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED