Specialist, Sales Operations

HMTX Industries•Calhoun, GA
•$30 - $45

About The Position

HMTX Industries is seeking a Specialist, Sales Operations to strengthen sales effectiveness by analyzing business needs, identifying process improvements, and supporting the systems and tools that enable the business. The role turns sales performance data into actionable insights, supports forecasting and reporting, and partners with internal teams, business partners, and technology vendors to improve service delivery and address operational challenges. The position supports sales decisions through analysis, forecasting, dashboards, KPI reporting, and performance reports. It also identifies opportunities to improve processes and operational effectiveness, assists with customer service requirements and system issues, develops business cases and solution recommendations, supports business-system implementation and alignment, and maintains and optimizes CRM systems. The role requires a college diploma in a relevant business or related field and offers an hourly salary range of $30.05 to $45.05, with yearly bonus potential. The stated range applies to jobs performed in the Eastern and Central Time Zones.

Requirements

  • Strong analytical and problem-solving skills, including the ability to translate business needs and sales data into practical solutions.
  • Experience or knowledge in sales reporting, forecasting, dashboards, and performance metrics.
  • Ability to collaborate effectively with internal stakeholders, business partners, and technology vendors.
  • Working knowledge of ERP systems, spreadsheets, project management, requirements analysis, and business processes.
  • Strong planning, organization, communication, and client-service skills.
  • College diploma in Business, Commerce, Business Administration, Logistics, Management, or a related field.

Responsibilities

  • Analyze sales performance, identify trends, and provide actionable insights to support business decisions.
  • Develop sales forecasts, dashboards, KPI reporting, and performance reports for the Sales team.
  • Identify opportunities to improve business processes, service delivery, and operational effectiveness.
  • Support customer service requirements and help resolve service or business-system issues.
  • Develop business cases and recommend solutions for operational challenges and new initiatives.
  • Partner with internal stakeholders, business partners, and technology vendors to support implementation and alignment of business systems and tools.
  • Maintain and optimize CRM systems to improve sales data accuracy and streamline sales processes.

Benefits

  • Yearly bonus potential
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan with company match
  • Paid time off
  • Paid holidays
  • Company-paid life coverage
  • Company-paid disability coverage
  • Additional programs that support employee well-being
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