Sales Operations Specialist

Aristocrat Gaming•Las Vegas, NV

About The Position

Aristocrat is seeking a Sales Operations Specialist to improve the efficiency and effectiveness of its sales force through data insights and optimized processes. The role oversees CRM tools, sales workflows, sales enablement resources, dashboards, reporting, forecasting, and lead management. It also supports deal desk activities, provides performance insights to sales teams, shares customer feedback with internal partners, and helps ensure effective campaign tracking and lead follow-up. The position requires at least two years of experience in sales operations or a similar role. A bachelor’s degree in business, marketing, or equivalent experience is preferred. The successful candidate will be analytical, accurate, communicative, adaptable, and able to work independently while managing multiple tasks in a fast-paced environment. Compensation is determined by factors including skills, experience, qualifications, and location. Depending on role and location, the package may include annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits. Specific compensation and benefits details will be discussed during recruitment.

Requirements

  • At least 2 years of experience in sales operations or a similar role.
  • Experience with CRM platforms such as Salesforce or HubSpot and the Microsoft Office Suite.
  • Strong communication skills to establish rapport with clients and collaborate with internal teams.
  • Analytical ability to interpret sales data and generate actionable insights.
  • Diligence and a focus on accuracy and data integrity.
  • Ability to work independently and handle multiple tasks simultaneously in a fast-paced environment.
  • Knowledge of sales processes and guidelines.
  • Ability to adapt to changing priorities and thrive in a dynamic, evolving organization.

Nice To Haves

  • Bachelor’s degree in business, marketing, or equivalent experience preferred.
  • Experience with sales forecasting and pipeline management preferred.

Responsibilities

  • Direct and fine-tune CRM tools such as Salesforce to support accurate data, reporting, and forecasting.
  • Develop and refine sales workflows to improve efficiency and reduce bottlenecks.
  • Support implementation, training, and adoption of sales tools and technology.
  • Support deal desk activities by reviewing contracts, pricing, promotion requests, and compliance requirements.
  • Maintain sales enablement tools, dashboards, and documentation to improve team efficiency.
  • Build and maintain operational dashboards and reports, ensuring data accuracy and identifying opportunities to improve sales execution.
  • Analyze performance data and provide insights and recommendations to address pipeline gaps and improve forecast accuracy.
  • Track metrics measuring the efficiency of sales initiatives and campaigns.
  • Ensure lead qualification and management from marketing and commercial strategy handoff through sales follow-up.
  • Provide customer insights and feedback to inform product, marketing, and sales strategies.
  • Act as a point of contact for customers and prospects, providing timely and professional responses.
  • Partner with marketing on effective lead follow-up and campaign tracking.

Benefits

  • Depending on role and location, may include annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits.
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