Sales Operations Specialist

Cypress Creek Renewables•Durham, NC

1d•Onsite

About The Position

Cypress Creek Solutions is seeking a proactive, results-driven Sales Operations Specialist to support the growth of its Operations and Maintenance organization. The role supports the Commercial Operations team by preparing proposals, managing CRM opportunity records and data quality, maintaining Standard Operating Procedures, and providing sales operations support. The specialist collaborates with teams and stakeholders across the company to support growth objectives, bringing strong attention to detail, organization, initiative, and cross-team collaboration. The position reports to the Vice President, Commercial Operations and is based in one of the North Carolina offices; other office locations may be considered based on experience.

Requirements

At least 5 years of experience in sales support, inside sales, or sales operations, including at least 2 years in the energy industry.
Proficiency with CRM software, specifically Salesforce, and comfort using the Microsoft Office Suite.
Experience managing RFP responses and creating proposals.
Excellent verbal and written communication skills, including effective customer communication.
Strong attention to detail and organizational skills, with the ability to manage multiple tasks accurately and meet timelines.
Experience analyzing data, generating reports, and providing actionable insights to support sales strategy.
Ability to understand and anticipate customer needs and provide strong customer service throughout the sales process.
Meticulous organization and critical-thinking skills.
Strong work ethic and strict attention to detail.
Demonstrated ability to collaborate and solve problems.
Strong Microsoft Office skills.
High drive and strong personal standards.
Excellent interpersonal communication skills.
Embrace and live by Cypress Creek Energy’s mission and values.

Nice To Haves

Previous experience in the power industry.
Experience with analytics tools.
Bachelor's degree in business, computer science, information systems, engineering, or equivalent experience.
MBA or another advanced degree.
Experience with Tableau.

Responsibilities

Coordinate comprehensive proposals and quotes for potential clients with Pricing, Business Development, and Account Management, gathering details and tailoring proposals to customer needs.
Support intake and distillation of inbound RFPs, outreach to internal stakeholders, and submission of proposals to customers through various channels.
Maintain accurate, up-to-date opportunity information in the CRM, including opportunity entry.
Hand over executed contracts and received purchase orders to internal stakeholders.
Serve as a customer point of contact during the bid process, answering questions and ensuring proposals address RFP requirements.
Generate and analyze sales reports for forecasting, performance tracking, and pipeline visibility, identifying trends and improvement opportunities.
Evaluate sales processes and collaborate with cross-functional teams to implement efficiency improvements.
Own Standard Operating Procedures for bid intake, proposal generation, opportunity entry, purchase-order review, and contract handovers.
Develop and maintain proposal templates and other resources that enable the sales team.