Sales Operations Specialist

Cypress Creek Renewables•Durham, NC

1d•Onsite

About The Position

Cypress Creek Solutions is seeking a proactive, results-driven Sales Operations Specialist to support the growth of its Operations and Maintenance organization. The role supports the Commercial Operations team by preparing proposals, managing opportunity records and data quality in the CRM, maintaining Standard Operating Procedures, and providing sales operations support. The specialist collaborates with teams and stakeholders across the company to support growth objectives and is expected to bring strong attention to detail, organization, initiative, and cross-team collaboration skills. The position reports to the Vice President, Commercial Operations and is based in one of the North Carolina offices; other office locations may be considered based on experience.

Requirements

At least 5 years of experience in a sales support, inside sales, or sales operations role.
At least 2 years of experience in the energy industry.
Proficiency with CRM software, specifically Salesforce, and comfort using the MS Office Suite.
Experience managing RFP responses and creating proposals.
Excellent verbal and written communication skills, including clear and effective customer communication.
Strong attention to detail and ability to manage multiple tasks accurately and within timelines.
Experience analyzing data, generating reports, and providing actionable insights to support sales strategy.
Ability to understand and anticipate customer needs and provide service throughout the sales process.
Meticulous organization and critical-thinking skills.
Strong work ethic and strict attention to detail.
Demonstrated ability to collaborate and solve problems.
Strong Microsoft Office skills.
Excellent interpersonal communication skills.
High drive and hard work, with high standards for oneself and others.
Embrace and live by Cypress Creek Energy's mission and values.

Nice To Haves

Previous experience in the power industry.
Experience with analytics tools.
Bachelor's degree in business, computer science, information systems, engineering, or equivalent experience.
MBA or another advanced degree.
Experience with Tableau.

Responsibilities

Coordinate preparation of proposals and quotes for potential clients, working with the Pricing Manager, Business Development, and Account Management to gather information and tailor submissions to customer needs.
Support intake and distillation of inbound RFPs, coordinate outreach to internal stakeholders, and submit proposals to customers through various channels.
Maintain accurate and current opportunity information in the CRM, including opportunity entry.
Hand over executed contracts and received purchase orders to internal stakeholders.
Serve as a customer point of contact during the bid process, responding to questions and ensuring proposals address RFP requirements.
Generate and analyze sales reports to support forecasting, performance tracking, and pipeline visibility, and identify trends and improvement opportunities.
Evaluate sales processes and collaborate with cross-functional teams to implement efficiency improvements.
Own Standard Operating Procedures for bid intake, proposal generation, opportunity entry, purchase order review, and contract handovers.
Develop and maintain proposal templates and other resources to enable the sales team.