Specialist, Residential Care (16hrs/week 11pm-7am)

Signature Health•Cleveland, OH

About The Position

Signature Health provides integrated healthcare for community members with mental illness and/or addiction. The Specialist, Residential Care provides direct care and support to clients in a residential facility and reports to the Supervisor/Manager, Residential Services. Working with the Clinical Team, this role supports facility operations, supervises residents as they complete daily tasks, and contributes to a positive therapeutic milieu. As part of the multidisciplinary treatment team, the Specialist shares information about residents to help develop and carry out treatment plans. The position is part-time, 16 hours per week, with a scheduled shift of 11 p.m. to 7 a.m. The role is normally performed in an interior office or clinical environment. It involves sitting, standing, telephone and computer work, frequent bending, reaching, repetitive hand movements, walking and squatting, as well as regular lifting, pushing and pulling. Occasional unassisted lifting and carrying of items weighing up to 15 pounds is required. There may be exposure to bloodborne pathogens. Employees must comply with the annual influenza vaccination policy; medical or religious exemption requests may be submitted for review but are not guaranteed approval. The workplace is drug-free, and applicants who receive a conditional offer must pass a pre-employment drug screen. Duties may include other job-related assignments and may include remote services.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of experience working in a residential facility or healthcare setting.
  • Valid, unencumbered Ohio driver's license and proof of driver's insurance.
  • American Heart Association Basic Life Support (BLS) certification.
  • Ability to perform the essential functions of the position, with reasonable accommodations considered upon request absent undue hardship.

Nice To Haves

  • Knowledge of, or specialized training or experience in, a behavioral health setting.

Responsibilities

  • Promote a positive and supportive therapeutic milieu and remain actively engaged with residents and staff.
  • Provide daily support and care, including helping prepare and serve meals and snacks.
  • Engage residents in social or recreational activities at least once per shift.
  • Transport or escort residents to appointments and activities.
  • Monitor and support residents in self-administering medication and document administration in the electronic health record.
  • Document each shift in the communication log and provide a verbal report to team members at shift change.
  • Participate in clinical team meetings, share observations about resident functioning, and receive information to reinforce treatment plans.
  • Identify and report facility maintenance issues to the appropriate Residential Services manager, supervisor, or House Coordinator.
  • Clean and sanitize all public areas of the facility each shift and as needed.
  • Prepare client major incident and incident reports as requested and in accordance with agency rules and regulations.
  • Screen incoming visitors to confirm they are on the approved visitors log or have a Family Program Visitors Pass.
  • Use sound judgment in the interest of residents' well-being and respond to emergencies as needed using appropriate techniques when possible.
  • Comply with agency policies and procedures, protect HIPAA-regulated information and patient privacy, complete compliance training, meet productivity and documentation requirements, and attend assigned staff meetings and development programs.
  • Maintain appropriate attendance and punctuality and keep certifications current as required by regulatory bodies.
  • Conduct activities with consultation and assistance from Residential Services managers or supervisors and perform other assigned duties.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) match
  • HealthJoy, a no-cost online medical and mental health resource available on Day 1, for full-time employees
  • Robust earned paid time off program
  • Federal Loan Forgiveness Program for eligible roles
  • Professional Development Support
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