Specialist-Registration I

Indiana University Health System • Indianapolis, IN

1d • Onsite

About The Position

We are seeking compassionate and dedicated team members who are passionate about delivering challenging and meaningful work for the benefit of every patient. As a Specialist – Registration I, you will play a vital role in facilitating patient flow, ensuring accurate record-keeping, and delivering excellent customer service. If you serve with purpose, support your team, and strive for excellence daily, we want to hear from you!

Requirements

• High School Diploma or GED required.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).

Nice To Haves

• Relevant experience in a healthcare setting.
• Ability to learn and retain medical coding, including ICD-10 and CPT coding.
• Ability to interpret insurance information; knowledge of clinical practices and medical terminology is a plus.

Responsibilities

• Facilitate patient flow from entry to destination in a timely, accurate, and professional manner.
• Obtain and verify demographic and financial information to generate accurate records, ensuring maximum reimbursement and optimal clinical outcomes.
• Schedule appointments and interview patients to gather appropriate medical information.
• Explain charges, policies, and procedures of the department/hospital to patients and visitors.
• Validate and enter charges into the system accurately.
• Collect payments and explain billing policies.
• Answer incoming calls, direct patients and visitors appropriately, and provide excellent service.

Benefits

• 401(k) retirement savings with employer match
• Tuition reimbursement
• Student loan forgiveness programs for qualifying participants
• Employee Assistance Program (free counseling)
• Wellness programs with biweekly financial incentives based on participation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED