Specialist-Registration I

Indiana University Health System • Indianapolis, IN

1d • Onsite

About The Position

The Registration Specialist will be responsible for welcoming patients, managing the check-in/check-out process, reviewing and verifying insurance and demographic information, completing pre-registration, and scheduling appointments. This role also involves supporting medical assistants, understanding provider preferences, troubleshooting patient issues to ensure smooth patient flow, and answering incoming calls to direct patients and visitors appropriately. The position operates in a fast-paced, team-oriented setting focused on patient care.

Requirements

• High School Diploma or GED.
• Basic proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Ability to interpret insurance information.
• Strong attention to detail and organizational skills.

Nice To Haves

• Previous experience in a healthcare setting.
• Familiarity with medical terminology and clinical practices.
• Ability to learn and retain medical coding (ICD-10, CPT preferred).

Responsibilities

• Welcome patients and manage check-in/check-out process.
• Review insurance information and verify demographics.
• Complete pre-registration and schedule appointments.
• Support medical assistants and understand provider preferences.
• Troubleshoot patient issues and ensure smooth patient flow.
• Answer incoming calls and direct patients/visitors appropriately.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED