Specialist-Registration I

IU Health • Indianapolis, IN

1d • Onsite

About The Position

This role supports a busy Primary Care Residency Clinic with approximately 70 providers at various stages of training and development. The clinic serves up to 200–220 patients per day, requiring a highly organized, customer-focused professional who thrives in a fast-paced healthcare environment. As a Registration Specialist, you will be the first point of contact for patients and play a critical role in ensuring smooth patient flow, accurate registration, and optimal clinical and financial outcomes.

Requirements

• High School Diploma or GED required
• Ability to learn and retain medical coding concept
• Basic proficiency in Microsoft Office (Word, Excel, PowerPoint)

Nice To Haves

• Experience with Cerner (preferred)
• Prior medical or healthcare experience strongly preferred
• Knowledge of insurance verification and coverage interpretation
• Strong computer skills; ability to quickly learn new systems
• Willingness to learn, adapt, and assist where needed
• Ability to work efficiently in a fast-paced, high-volume setting
• Excellent communication, organization, and customer service skills
• Relevant experience in a healthcare setting preferred
• ICD-10 and CPT knowledge preferred
• Familiarity with medical terminology and clinical workflows preferred

Responsibilities

• Check in patients and facilitate patient flow from entry to destination in a timely, accurate, and professional manner
• Verify and update insurance, demographic, and financial information
• Manage medical records, scanning forms, referrals, DME, and Luma-related tasks
• Enter and validate charges in appropriate systems and collect required payments
• Schedule appointments and interview patients to obtain necessary medical information
• Explain departmental and hospital charges, policies, and procedures
• Answer incoming calls and direct patients and visitors appropriately
• Support high-volume clinic operations (up to 220 patients per day)
• Collaborate closely with providers and staff in a team-based environment

Benefits

• Access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED