Specialist-Registration I

IU HealthFishers, IN
Onsite

About The Position

This position supports a multi-specialty department by completing patient registration functions and serving as a key point of contact for patients, providers, and internal teams. The role requires daily collaboration with multiple departments to ensure accurate registration, efficient patient flow, and a positive patient experience.

Requirements

  • High School Diploma or GED required
  • Basic proficiency with Microsoft Office applications, including Word, PowerPoint, and Excel

Nice To Haves

  • Relevant experience in a healthcare setting preferred
  • Ability to learn and retain medical coding concepts; experience with ICD-10 and CPT coding preferred
  • Ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred

Responsibilities

  • Perform patient check-in and check-out processes
  • Complete patient registration and demographic updates
  • Manage patient letters and correspondence
  • Work message pools and fax queues
  • Direct patients and visitors appropriately
  • Schedule appointments for patients
  • Validate and enter charges into appropriate systems and collect required payments
  • Facilitate patient flow from point of entry through destination in a timely, accurate, and professional manner
  • Obtain and verify demographic and financial information to support accurate billing and optimal clinical outcomes
  • Collaborate with clinical teams and other departments to support smooth clinic operations

Benefits

  • Access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
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