Specialist-Registration I

IU Health • Indianapolis, IN

2d • Onsite

About The Position

Join a fast-paced cardiology clinic that serves approximately 150 patients daily. As a Registration Specialist, you will be the first point of contact for patients and play a vital role in ensuring a positive patient experience. You will support registration, scheduling, check-in/check-out, insurance verification, and customer service functions that help keep clinic operations running smoothly while supporting timely patient care and accurate reimbursement.

Requirements

• High School Diploma/GED is required.
• Requires ability to interpret insurance information
• Manage patient check-in and check-out processes
• Provide excellent customer service through patient and provider interactions
• Basic proficiency in MS Office (Word, PowerPoint, Excel).

Nice To Haves

• Relevant experience in a health care setting.
• Knowledge of clinical practices and medical terminology preferred.

Responsibilities

• Register patients and maintain accurate demographic and insurance information
• Verify insurance coverage and eligibility
• Schedule appointments and manage patient flow
• Check patients in and out efficiently and accurately
• Collect payments and explain charges and clinic policies as needed
• Collaborate closely with medical assistants, nurses, and providers to support clinic operations
• Ensure accurate documentation to maximize reimbursement and support positive clinical outcomes

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED