Specialist-Registration I

IU Health • Carmel, IN

7d • Onsite

About The Position

The Registration Specialist I will be responsible for welcoming patients and managing the check-in/check-out process. This role involves scheduling appointments, updating patient demographics, verifying insurance, and collecting co-pays. Additionally, the specialist will answer incoming calls, direct patients and visitors, and ensure accurate financial and demographic records for billing and clinical outcomes. The position operates in a professional and collaborative environment focused on clear communication and positive impact, aiming to provide a positive patient experience.

Requirements

• High School Diploma or GED.
• Basic proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Ability to learn and retain medical coding (ICD-10, CPT preferred).
• Strong attention to detail and ability to interpret insurance information.

Nice To Haves

• Previous experience in a healthcare setting.
• Familiarity with medical terminology and clinical practices.
• Strong communication and interpersonal skills.
• Ability to initiate tasks and follow through.
• Team-oriented and reliable.
• Commitment to providing a positive patient experience.

Responsibilities

• Welcome patients and manage check-in/check-out process.
• Schedule appointments and update patient demographics.
• Verify insurance and collect co-pays.
• Answer incoming calls and direct patients/visitors appropriately.
• Ensure accurate financial and demographic records for billing and clinical outcomes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED