Specialist, Payments Compliance

The Clearing House•Charlotte, NC

8d•Hybrid

About The Position

The Specialist, Payments Compliance is responsible for the development and execution of contracted services completed both on site at member banks and credit unions as well as remotely where warranted. Services include ACH audits and risk assessments as well as other payments compliance and consulting engagements. S/he contributes to the development of self-serve materials for use by members and prospects related to payments system compliance. The person in this position serves as a subject matter expert to augment the team responsible for development and delivery of education and other member benefits.

Requirements

Associate's degree or equivalent from two-year college or technical school; and two to four years related experience and/or training; or equivalent combination of education and experience.
2 – 5 years of payments compliance and/or FI operations experience.
Excellent verbal and written communications skills.
Accredited ACH Professional (AAP) with strong knowledge of the ACH payment system (if no certification, willingness to obtain within two years of employment)

Nice To Haves

Knowledge of other payment systems including wire, check and credit/debit cards helpful.
Other payments industry certifications: APRP, NCP, AFPP and CTP desired.
Self-motivated and ability to work both independently and in a team environment.
Strong detail oriented, organized, and analytical skills.
Proficiency with MS Office applications: Outlook, PowerPoint, Word and Excel

Responsibilities

Receives telephone and email inquiries and responds with timely support and/or solutions to provide top of the line customer service for our members and others.
Actively participate in the planning and execution of payments-related audits, assessments and special consulting projects for the company’s clients.
Learn, understand, and implement industry audit requirements and the company’s risk-based audit methodology.
Professionally interact with client personnel to efficiently and effectively complete engagements.
Identify opportunities to improve our clients’ payments and risk management operation.
Represent the company with a professional appearance and conduct.
Participate in review and modification of risk & compliance templates and auditor resources.
Participate in internal education programs to ensure expertise and consistency of performance of services.
Stay current on rules and regulations relating to the risk and compliance services provided.
Produce and deliver professionally written engagement reports within specified requirements.