Specialist, Payment Posting

AEG Vision•Alton, IL

About The Position

The RCM Payment Posting Specialist processes cash receipts, monitors patient balances, and maintains accounts receivable records by posting payments on a timely basis. The position processes and enters cash collections from third-party plans, patients, and miscellaneous sources across multiple Tax IDs and cash accounts. It develops expertise in payment activity and serves as a resource for related questions across the department and company. The specialist communicates system and site issues to their manager and, when applicable, IT in a timely manner to support management oversight and resource planning. The role also assists with the RPA Patient AR process to send timely patient statements, works with the Research and Reconciliation team to ensure discovered payments are posted effectively and promptly, provides Help Desk support to practice locations for Payment Posting and Patient AR questions and problems, and assists the manager with special projects as needed.

Requirements

  • High school diploma or equivalent.
  • At least one year of experience with third-party billing, including payment posting.
  • Basic computer literacy, including MS Windows, Word, and Excel.
  • Strong organizational skills and attention to detail.
  • Strong verbal and written communication skills.
  • Ability to work successfully in a team environment, prioritizing the good of the team over the individual.
  • Ability to maintain patient and practice confidentiality.

Responsibilities

  • Process and enter cash collections from third-party plans, patients, and miscellaneous payments across multiple Tax IDs and cash accounts.
  • Monitor patient balances and maintain accounts receivable records by posting payments on a timely basis.
  • Develop expertise in payment activity and serve as a department and company resource for related questions.
  • Communicate system and site issues to the manager and, if applicable, IT in a timely manner.
  • Assist in the RPA Patient AR process to send timely patient statements.
  • Work with the Research and Reconciliation team to ensure discovered payments are posted timely and effectively.
  • Provide Help Desk support to practice locations for Payment Posting and Patient AR problems and questions.
  • Assist the manager with special projects as needed.

Benefits

  • 401(k) with match
  • Medical, dental, life, short-term disability, and long-term disability benefits
  • Vision Service Plan
  • Employee vision discount program
  • HSA/FSA
  • PTO
  • Paid holidays
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