Payment Posting Specialist

American Vision Partners • Phoenix, AZ

2d

About The Position

The Payment Posting Specialist accurately posts daily payments and adjustments received through 835 files and paper EOBs. The role posts transactions from electronic remittances, paper checks and EOBs, patients, collection agencies, capitation plans, Care Credit, and the Patient Portal; balances daily batches against deposits; and follows the department’s payment reconciliation process. The specialist is expected to meet productivity and accuracy standards, respond promptly to calls and emails, and prioritize work to maximize turnaround time.

The position also includes general duties consistent with company values and policies, participation in educational programs to maintain skills and competency, and other duties as assigned. Duties may vary by department and location. Supervision includes monthly meetings and informal support through an open-door policy; the employee is expected to ask questions when needed.

Requirements

• High school diploma or equivalent.
• Two years of cash posting or medical billing experience.
• Active knowledge of CMS guidelines, contracted insurance guidelines, and coding policies.
• Demonstrated computer literacy.
• Well-organized with attention to detail.
• Ability to read and understand oral and written instructions.
• Excellent math skills.
• Ability to establish and maintain effective working relationships with team members, clinic staff, payers, and patients.
• Professional customer service skills.
• Self-discipline and dedication to the work.
• Maintain strict confidentiality and adhere to HIPAA guidelines and regulations.
• Ability to sit for long periods; work also requires walking, bending, standing, and reaching.

Responsibilities

• Accurately post daily payment and adjustment transactions from electronic remittances, paper checks and EOBs, patients, collection agencies, capitation plans, Care Credit, and the Patient Portal.
• Balance daily batches against deposits received.
• Follow the department’s payment reconciliation process.
• Meet or exceed productivity standards while maintaining accurate production.
• Maintain an error rate in accordance with departmental policy.
• Answer and respond to external and internal phone calls in a timely manner.
• Prioritize work to maximize turnaround time.
• Check and respond to emails promptly and professionally.
• Conduct oneself in accordance with company values and policies.
• Participate in educational programs to maintain current skills and competency.
• Perform other assigned duties.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED