Specialist - Outreach and Recruitment FT

Goodwill San Antonio•San Antonio, TX

2d•$46,264 - $55,683•Onsite

About The Position

The Specialist – Outreach and Recruitment supports Goodwill San Antonio's Workforce Development Unit by representing its programs and services at community events, developing community referral partners, and connecting potential participants with programs that meet their needs. Workforce programs focus on career training, job placement, reentry services, and/or Opportunity Youth. The role supports Goodwill’s mission to change lives through the power of work by connecting individuals with training opportunities and job-placement support. The position helps develop and implement outreach and recruitment plans, tracks outreach results, presents program information, maintains relationships and referral streams with community partners, and follows up with people interested in enrolling. It also supports program events and requires flexibility to represent programs at community events as needed.

Requirements

Associate’s degree; equivalent work experience may be accepted in lieu of education.
One to three years of experience in nonprofit, social services, workforce development, career school, or a related field.
Ability to communicate effectively verbally and in writing.
Ability to organize and present material.
Flexibility regarding work availability and hours to support program needs.
Ability to meet the physical requirements of the position.

Nice To Haves

Bachelor’s degree preferred.
Experience in customer service and/or client engagement with at-risk populations.
Experience in education, career training, or job placement services.
Experience in workforce development and community partnerships.

Responsibilities

Uphold and model Goodwill's mission, core values, and servant leadership philosophy.
Assist the program manager in developing a strategic and equitable outreach plan.
Implement the outreach and recruitment plan and meet agency and program outreach and intake targets monthly, quarterly, and annually.
Identify opportunities to incorporate participant voice and involvement in outreach activities when appropriate.
Track outreach efforts and monitor return rates for flyers, events, referrals, and other communication channels.
Prepare and deliver program presentations to inform and recruit participants.
Represent programs and encourage participation at public events, community resource fairs, career fairs, and community meetings.
Develop and maintain referral streams with community stakeholders and partners.
Maintain knowledge of education, training, and employment opportunities available to eligible participants.
Maintain an up-to-date list of community stakeholders and primary contacts.
Collaborate with partner organizations to align outreach plans and overall program efforts.
Support program events related to education, training, and employment.
Maintain flexibility in work availability and hours to represent programs at community events aligned with the target population.
Follow up with individuals who miss intake appointments or express interest but do not enroll.
Perform other duties assigned by leadership to accommodate business needs and objectives.