Specialist, Operations Technical Training

Entegris•Hillsboro, OR

About The Position

The Operations Technical Trainer designs, coordinates, and continuously improves site training, qualification, and certification programs. The role partners with Operations, Engineering, Quality, EHS, subject matter experts, trainers, certifiers, and corporate learning teams to ensure employees receive accurate, consistent, effective training aligned with approved procedures and operational requirements. It supports workforce readiness by helping ensure employees have the training, qualifications, systems, and support needed to perform their work safely, consistently, and effectively. The specialist also serves as a site resource for document control, learning management system support, training data analysis, onboarding, audit readiness, and process improvement. The role helps identify gaps between documented procedures and actual work practices, facilitates resolution with appropriate stakeholders, and develops reporting and communication tools to support decisions about training, staffing, certification coverage, and compliance. The schedule is Monday through Thursday, 10 a.m. to 8 p.m.

Requirements

Three or more years of experience in training, learning administration, operations support, instructional design, or a related field.
Experience coordinating projects, managing priorities, and working with multiple stakeholders across functions or shifts.
Experience developing or maintaining training materials, qualification programs, certifications, work instructions, or other controlled learning content.
Strong interpersonal, problem-solving, written, and verbal communication skills.
A proactive, results-focused approach and the ability to work independently and collaboratively.
Proficiency with Microsoft Office applications.
Demonstrated commitment to PACE values, continuous improvement, and a positive learning culture.

Nice To Haves

Experience developing e-learning or video-based content using Storyline 360, video editing software, or similar tools.
Experience developing content, reports, or workflow solutions using SharePoint, Power BI, Power Automate, or similar platforms.
Experience supporting Training Within Industry programs and developing work instructions, job instruction breakdowns, and on-the-job training resources.
Experience administering a Learning Management System; SumTotal experience is preferred.
Experience serving as a trainer, certifier, or facilitator in a manufacturing or operations environment.
Knowledge of manufacturing training, certification, controlled work instructions, quality systems, and audit-readiness practices.
Knowledge of current certification and work instruction content within the Hillsboro Entegris Site.

Responsibilities

Lead the development, implementation, maintenance, revision, and retirement of site training and certification programs.
Partner with cross-functional teams and stakeholders across shifts to ensure training and certification content reflects approved procedures, operational needs, and employee qualification requirements.
Administer training and certification content in the learning management system, including courses, learning paths, assignments, audiences, versioning, completion records, and decertification.
Create and maintain Power BI reports, dashboards, tracking tools, forms, and automated workflows that support training decisions, certification coverage, compliance, and workforce planning.
Provide learning system troubleshooting and training support to employees, supervisors, managers, and other stakeholders.
Develop and support trainer and certifier qualification programs, including Train-the-Trainer sessions, observations, feedback, certification, and ongoing monitoring.
Provide tools, guidance, and support to help trainers, certifiers, and subject matter experts deliver consistent and effective learning experiences.
Support new employee orientation and help keep onboarding materials, system access, training assignments, and learner roles accurate and current.
Develop communications, presentations, reference materials, and implementation guidance for operators, trainers, supervisors, managers, and technical teams.
Support audits, CAPAs, QMS activities, GEMBA walks, and other compliance or continuous-improvement initiatives.
Recommend and implement improvements to site training processes, certification coverage, documentation practices, reporting, and learning technology.
Demonstrate PACE values and contribute to a positive, collaborative learning culture.