Specialist, Logistics - 2nd Shift

RXO • Charleston, SC

5d

About The Position

The Specialist, Logistics at RXO provides logistics support, including order entry, routing and dispatching, and traffic coordination. The role is scheduled Sunday through Thursday from 11 a.m. to 8 p.m. The Specialist maintains customer profile information, enters loads from customer tenders, coordinates load status updates, and monitors pickups and deliveries. The role also supports drivers and customers, investigates shipment discrepancies or damage, and schedules delivery appointments.

Requirements

• At least 1 year of logistics experience.

Nice To Haves

• High school diploma or equivalent.
• General knowledge of the transportation industry.
• Experience writing routine reports and correspondence.
• Ability to apply common-sense understanding to carry out instructions furnished in written, verbal, or diagram form.

Responsibilities

• Maintain customer profile information and enter loads from customer tenders.
• Update account managers about problem loads and actions taken, and update receivers and customers on load status.
• Monitor daily pickups and deliveries and verify that loads arrive on time and in good condition.
• Take check calls from drivers to ensure loads will deliver on time; validate all load data before marking loads delivered for accounting purposes.
• Investigate product overages, shortages, and damages, and complete appropriate documentation.
• Schedule and reschedule delivery appointments for all loads; accept or decline loads based on account manager direction.
• Provide detailed directions and instructions to properly route drivers.

Benefits

• Comprehensive medical, dental, and vision plans.
• 401(k) retirement plan with up to 5% company match.
• Pre-tax accounts to help streamline eligible expenses.
• Company-paid disability and life insurance.
• Employee Assistance Program (EAP).
• Career and Leadership Development Programs.
• Paid time off, company holidays, and volunteer days.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed