Specialist, Logistics

RXO•Suffolk, VA

About The Position

As a Specialist, Logistics at RXO, you will provide logistics support, including order entry, routing and dispatching, and traffic coordination. You will help coordinate loads and communicate their status with customers, receivers, drivers, and account managers. Compensation is $17–$18 per hour; the role may also be eligible for bonus or commission pay. Actual compensation may vary based on experience and skill set.

Requirements

  • At least 1 year of logistics experience.

Nice To Haves

  • High school diploma or equivalent.
  • General knowledge of the transportation industry.
  • Experience writing routine reports and correspondence.
  • Ability to apply common-sense understanding to carry out instructions furnished in written, verbal, or diagram form.

Responsibilities

  • Maintain customer profile information and enter loads from customer tenders.
  • Update account managers on problem loads and actions taken, and update receivers and customers on load status.
  • Monitor daily pickups and deliveries and verify that loads arrive on time and in good condition.
  • Take check calls from drivers, ensure loads are on schedule, and validate load data before marking loads delivered for accounting purposes.
  • Investigate product overages, shortages, and damages, and complete the appropriate documentation.
  • Schedule and reschedule delivery appointments for all loads; accept or decline loads based on account managers’ direction.
  • Provide detailed directions and instructions to route drivers.

Benefits

  • Paid time off, including up to 8 holidays, up to 2 floating Diversity Days, up to 13 days PTO for hourly employees or up to 15 days PTO for salaried employees, up to 40 hours of bereavement leave, up to 16 hours of volunteer time, jury duty leave, at least 2 weeks of family bonding leave, and up to 40 hours of prenatal care leave.
  • 401(k) retirement plan with up to 5% company match.
  • Health and prescription insurance.
  • Dental insurance.
  • Vision insurance.
  • Basic and supplemental life insurance.
  • Short- and long-term disability insurance.
  • Accidental death and personal loss coverage.
  • Business travel insurance.
  • Legal services coverage.
  • Identity theft coverage.
  • Accident, critical illness, and hospital indemnity coverage.
  • Employee Assistance Program (EAP).
  • Tuition reimbursement.
  • Adoption assistance.
  • Health Savings Account.
  • Health Care Flexible Spending Account.
  • Dependent Care Flexible Spending Account.
  • Commuter Spending Account.
  • Health Reimbursement Arrangement.
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