Specialist, Logistics

RXO•Warren, MI

About The Position

The Specialist, Logistics (SNE) provides logistics support, including order entry, routing and dispatching, and traffic coordination. The role supports the movement of goods by maintaining load information, coordinating appointments and routes, monitoring pickups and deliveries, and communicating load status and issues to relevant parties.

Requirements

  • At least 1 year of logistics experience.
  • General knowledge of the transportation industry.

Nice To Haves

  • High school diploma or equivalent.
  • Experience writing routine reports and correspondence.
  • Ability to apply common-sense understanding to carry out instructions provided in written, verbal, or diagram form.

Responsibilities

  • Maintain customer profile information and enter customer-tendered loads into the Transportation Management System (TMS).
  • Update account managers about problem loads and actions taken, and provide receivers and customers with load-status updates.
  • Monitor daily pickups and deliveries and verify that loads arrive on time and in good condition.
  • Take check calls from drivers to ensure loads are expected to deliver on time; validate load data before marking loads delivered for accounting purposes.
  • Investigate product overages, shortages, and damages, and complete appropriate documentation.
  • Schedule and reschedule delivery appointments for all loads.
  • Accept or decline loads based on direction from account managers.
  • Provide detailed directions and instructions to route drivers properly.

Benefits

  • Comprehensive medical, dental, and vision plans.
  • 401(k) retirement plan with up to 5% company match.
  • Pre-tax accounts to help streamline eligible expenses.
  • Company-paid disability and life insurance.
  • Employee Assistance Program (EAP).
  • Career and Leadership Development Programs.
  • Paid time off, company holidays, and volunteer days.
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