Specialist, Logistics

RXO, Inc.•Suffolk, VA

21d•$17 - $18

About The Position

RXO is a provider of transportation solutions, using technology and a broad network to help shippers and carriers transport goods across North America. The Specialist, Logistics provides logistics support, including order entry, routing and dispatching, and traffic coordination. Compensation is $17–$18 per hour; the role may also be eligible for bonus or commission pay. Actual compensation may vary based on experience and skill set.

Requirements

At least 1 year of logistics experience.

Nice To Haves

High school diploma or equivalent.
General knowledge of the transportation industry.
Experience writing routine reports and correspondence.
Ability to apply common-sense understanding to carry out instructions provided in written, verbal, or diagram form.

Responsibilities

Maintain customer profile information and enter loads from customer tenders.
Update account managers about problem loads and actions taken, and provide receivers and customers with load-status updates.
Monitor daily pickups and deliveries and verify loads arrive on time and in good condition.
Take check calls from drivers, ensure loads are on track for on-time delivery, and validate load data before marking loads delivered for accounting purposes.
Investigate product overages, shortages, and damages, and complete appropriate documentation.
Schedule and reschedule delivery appointments for all loads.
Accept or decline loads based on direction from account managers.
Provide detailed directions and instructions to properly route drivers.

Benefits

Competitive pay.
Paid time off, including up to 8 holidays, up to 2 floating Diversity Days, and up to 13 days for hourly employees or up to 15 days for salaried employees.
Up to 40 hours of bereavement leave.
Up to 16 hours of volunteer time.
Jury duty leave.
At least 2 weeks of family bonding leave.
Up to 40 hours of prenatal care leave.
401(k) retirement plan with up to 5% company match.
Health, prescription, dental, and vision insurance.
Basic and supplemental life insurance.
Short- and long-term disability insurance.
Accidental death and personal loss, business travel, legal services, identity theft, accident, critical illness, and hospital indemnity coverage.
Employee Assistance Program (EAP).
Tuition reimbursement.
Adoption assistance.
Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, and Commuter Spending Account.
Health Reimbursement Arrangement.