Vacation Planner (Sign On Bonus Potential)

Marriott Vacations Worldwide•Lahaina, HI

About The Position

The Specialist Leisure Planning role assists Owners and guests with experiences and events to create memorable vacation experiences. The position engages guests about their stay, property services, and local attractions; sells tickets to attractions, theme parks, and events; provides information about Sales Presentation Tours; and offers concierge services while encouraging guests to participate in a tour. The role also contributes to guest experience and company standards by welcoming guests, anticipating and addressing their needs, interacting professionally and promptly with colleagues and guests, contributing to team goals, and following company policies and safety procedures.

Requirements

  • Be available to work a flexible schedule that includes weekends and holidays.
  • Be able to reach overhead and below the knees, bend, twist, pull, and stoop, and stand, sit, or walk for extended periods.
  • Be able to lift, carry, push, or pull items weighing up to 25 pounds without assistance.

Nice To Haves

  • One year of timeshare experience for potential sign-on bonus eligibility.

Responsibilities

  • Engage guests in conversation about their stay, property services, and area attractions and offerings.
  • Sell tickets to local attractions, theme parks, and events using effective sales techniques to drive sales volume.
  • Provide information about the Sales Presentation Tour and answer guests’ questions about it.
  • Provide concierge services to guests and encourage participation in a Sales Presentation Tour.
  • Welcome and greet guests, anticipate their needs, and address them.
  • Interact professionally and promptly with colleagues and guests.
  • Contribute to team goals.
  • Follow company policies and safety procedures.

Benefits

  • Competitive pay
  • Medical, dental, and vision coverage opportunities
  • 401(k) opportunities
  • Travel discounts
  • Credit union membership
  • Tuition reimbursement
  • Professional counseling and family support
  • Growth and development opportunities
  • Potential sign-on bonus of up to $1,000 for candidates with one year of timeshare experience
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