Specialist IT

Textron•Detroit, MI

About The Position

The Specialist IT leads IT efforts at the plant site, including training and introducing non-IT employees to site IT solutions such as the ticket system. The role is responsible for implementing and enforcing manufacturing and quality IT standards, aligning plant practices with the global Kautex IT organization and processes, and supporting global solutions where applicable. It serves as a liaison between IT towers and the wider IT organization for manufacturing operations in the region. The position works with Business Process (BP) Owners to improve and optimize applications, executes technology changes while minimizing downtime and disruption, evaluates and recommends performance tuning, infrastructure design, and monitoring changes, and maintains awareness of solution costs. It controls plant IT budgets and makes recommendations on site Capital Authorization Request (CAR) proposals. The Specialist IT also scouts, selects, and monitors technology trends, helps ensure IT solutions meet governance and security requirements, including patching and training, supports Business Continuity and Disaster Recovery planning and testing, and works closely with technology partners.

Requirements

  • University degree in Computer Science, Information Systems, or equivalent higher education.
  • At least 5 years of working experience in IT infrastructure, server support, or cloud support.
  • Knowledge of shopfloor applications or systems.
  • Excellent incident-handling and problem-solving skills.
  • Good communication skills, customer orientation, and ability to work well in a team.
  • Fluent English, both spoken and written.

Responsibilities

  • Lead all IT efforts at the plant site, including training non-IT employees on site IT solutions such as the ticket system.
  • Implement and enforce manufacturing and quality IT standards, ensuring alignment with the global Kautex IT organization and processes.
  • Support global solutions where applicable, such as EAM, CAQ, SCOTT, and I4.0.
  • Act as a liaison between IT towers and the wider IT organization regarding regional manufacturing operations.
  • Improve and optimize applications together with the BP Owner.
  • Execute technology changes while minimizing downtime and disruption.
  • Evaluate and recommend changes to performance tuning, infrastructure design, and monitoring.
  • Monitor costs associated with IT solutions.
  • Control plant IT budgets and make recommendations on site Capital Authorization Request proposals.
  • Scout, select, and monitor relevant technology trends for innovation challenges.
  • Help protect the enterprise by ensuring IT solutions conform to governance and security requirements, including patching, and by training non-IT employees.
  • Support Business Continuity, including Disaster Recovery planning and testing.
  • Work closely with technology partners.
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