IT Specialist

Bureau of Justice Grants • Washington, DC

5d

About The Position

This position is with the U.S. Department of Justice (DOJ), Office of Justice Programs (OJP), Office of the Chief Information Officer (OCIO). The IT Specialist serves as a Product Manager for opportunities involving OJP’s ServiceNow portfolio, DOJ’s Grants Management System (JustGrants), or OJP’s Data Management, Reporting, and Analytics (DMRA) platform. The role leads enterprise product and service strategies, manages complex IT programs and product plans, and supports modernization and mission outcomes across OJP and DOJ.

The position evaluates product performance, user experience, and operational efficiency; determines resource needs; defines and prioritizes product requirements; and works with executives, subject matter experts, and other stakeholders to monitor performance, risks, and constraints. It also oversees risk management, ensures product plans incorporate applicable system development, enterprise architecture, and cybersecurity requirements, and leads cross-functional improvements to product management services. The specialist provides expert technical guidance and represents OJP in interagency groups related to IT, product management, and government grant-making.

The position requires IT-related experience demonstrating attention to detail, customer service, oral communication, and problem solving, as well as at least one year of specialized experience equivalent to the GS-14 level. Education cannot substitute for the required experience. The role requires U.S. citizenship, a pre-employment security investigation and drug screening, and completion of a USA Hire assessment. A one-year probationary period may be required. OJP offers opportunities for flexible work schedules.

Requirements

• U.S. citizenship.
• IT-related experience demonstrating attention to detail, customer service, oral communication, and problem solving.
• At least one year of specialized experience equivalent to the GS-14 level.
• Specialized experience must be in or related to the work of the position and provide the knowledge, skills, and abilities needed to perform its duties.
• Experience may be paid or unpaid and may include completion of specific, intensive training, such as IT certification, as appropriate.
• Must meet all qualification requirements, including time-in-grade, by October 21, 2026.
• Must complete a pre-employment security investigation and background check, including drug screening.
• Selective Service registration is required for males born on or after December 31, 1959, unless an approved exemption is on file.
• Must complete the required USA Hire assessment within 48 hours after the announcement closing date.
• Resume must support responses to the online questionnaire and qualification requirements.
• Education cannot be substituted for the required experience.
• May be required to serve a one-year probationary period.

Nice To Haves

• Experience leading enterprise product strategies, roadmaps, or multi-year plans for complex IT or e-Government systems involving cross-functional teams and multiple stakeholders.
• Experience managing complex product or program plans with interdependent tasks, overlapping deadlines, limited resources, or competing organizational priorities.
• Experience evaluating IT system performance, user experience, or operational efficiency to identify modernization opportunities and improve enterprise outcomes.
• Experience conducting business process studies and translating findings into policies, Product Charters, standard operating procedures, or governance documentation.
• Experience applying Agile methodologies, user-centered design principles, or enterprise architecture frameworks to IT product plans, governance structures, or performance reporting.
• Experience providing expert consultation on product management, technology adoption, IT lifecycle processes, or enterprise service delivery, and representing an agency on related committees or working groups.
• Experience analyzing or evaluating complex enterprise technology programs, including statistical analysis, feasibility studies, resolving conflicts between mission needs and technical requirements, or interpreting market trends for strategic planning.

Responsibilities

• Lead development and refinement of enterprise product and service strategies and roadmaps for mission-critical IT systems, aligning them with organizational goals and modernization priorities.
• Develop and manage complex program and product plans involving interdependent processes, concurrent tasks, limited resources, and competing priorities across OJP and DOJ.
• Evaluate product performance, user experience, and operational efficiency to identify modernization opportunities, improve value delivery, and increase mission impact.
• Determine short- and long-range personnel, budget, and technology resource needs and recommend allocation strategies based on workload, fiscal constraints, and strategic priorities.
• Define and prioritize product requirements using user research, data analysis, stakeholder engagement, and enterprise constraints while balancing dependencies and resource limitations.
• Collaborate with senior executives, subject matter experts, and stakeholders to develop, measure, monitor, and communicate program and product performance, risks, and constraints.
• Implement and oversee enterprise risk management processes, including identifying, mitigating, monitoring, and tracking risks throughout the product lifecycle.
• Ensure compliance with OJP’s System Development Life Cycle (SDLC), Enterprise Architecture Framework, and cybersecurity requirements by incorporating measurable, actionable elements into program and product planning.
• Develop plans, procedures, and methodologies to improve program and product management services, and lead cross-functional teams.
• Provide expert technical guidance and represent OJP in interagency groups related to IT, product management, and government grant-making.

Benefits

• Comprehensive federal employee benefits package, with benefits available to employees and their families; specific eligibility depends on position type.
• Opportunities for flexible work schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed