Specialist III - Product Management

Florida Blue•United States,

4h•$71,200 - $115,700

About The Position

The Specialist III supports management of the product portfolio as a subject-matter expert and workflow point of contact, and serves as a technical analyst for the Product Management team. The role supports product performance and lifecycle management through analysis, market and competitor reporting, issue resolution, and coordination with internal and cross-functional stakeholders. The Specialist III also develops and maintains business relationships, facilitates productive team meetings, supports product policies and procedures, and helps ensure technical, operational, and sales dependencies meet business goals. The position supports communication and training plans, vendor management, and training on new and existing products as appropriate.

Requirements

At least 3 years of related work experience in product design or management.
A related bachelor's degree or additional related equivalent work experience.
Strong quantitative and qualitative analysis skills.
Ability to relate business trends to enterprise strategies and opportunities.
Excellent oral and written communication skills and ability to act in a consultative role across multiple levels and areas of the business.
Ability to analyze marketplace dynamics and their relevance and implications for business strategy.
Understanding of the healthcare industry, including federal and state laws related to health products.

Responsibilities

Execute and support service-level agreements with internal business partners seeking product insight or direction.
Deliver routine analysis of product performance, contribute to the competitiveness process, propose solutions and recommendations, and prepare cross-functional decision memos for required sign-off.
Support the transition of products from development to management and help resolve issues after product implementation and launch.
Analyze product management, enrollment, and pricing trends to support product performance and lifecycle management.
Report and analyze competitor trends and coordinate cross-functionally to support timely market-response decisions.
Support oversight and communication of market and segment needs.
Collaborate with stakeholders on initiatives supporting retention, enrollment, network, and forecasting.
Develop and maintain business relationships and lead or facilitate productive team meetings.
Identify stakeholders, drive collaboration and clarity around objectives, and produce appropriate communication documents.
Develop, support, and implement product management policies and procedures.
Work with cross-functional teams to ensure technical, operational, and sales dependencies are achieved within sales, financial, and operational goals.
Lead or support communication and training plans in coordination with segment corporate strategy.
Support vendor management as appropriate.
Support sales and other internal training on new and existing products as appropriate.