Specialist Golf

DICK'S Sporting Goods•Tupelo, MS

About The Position

At DICK’S Sporting Goods, the Specialist - Golf shares their passion and expertise to help athletes find the right equipment and improve their performance. The role delivers personalized service, supports service execution, and drives sales through strong product knowledge, creating an elevated athlete experience rooted in expertise and connection. Team members are expected to provide exceptional experiences to athletes of all abilities and contribute to an inclusive, welcoming store environment.

Requirements

  • High school diploma or equivalent.
  • 1–3 years of experience.
  • Ability to stand, bend, stoop, reach, push, pull, and repeatedly lift items weighing 15 to 35 pounds, up to 25 times per hour.
  • Ability to stand or walk for extended periods of up to 4 hours.
  • Ability to work at heights greater than 4 feet using a ladder, aerial lifting device, or platform.
  • Ability to perform repetitive motions for short periods of up to 2 hours continuously.

Nice To Haves

  • Previous retail or customer-facing experience.

Responsibilities

  • Proactively engage athletes to understand their shopping needs and provide knowledgeable, accurate information about products and assortment.
  • Anticipate athlete needs and drive sales through product and service recommendations based on a strong understanding of those needs.
  • Assist with onboarding and training new and existing team members as a subject matter expert, focusing on selling skills, best practices, and operational processes.
  • Serve as a go-to expert in designated process categories to support smooth execution and high productivity.
  • Execute processes efficiently while ensuring products are ready for purchase and athletes are engaged in the way they prefer.
  • Maintain merchandising and presentation standards, including floor sets, signage, price changes, inventory presentation, and replenishment.
  • Promote customer participation in company programs, including the loyalty program, warranty sales, and private label credit card enrollment.
  • Create a welcoming and respectful environment for teammates and athletes.
  • Follow safety, loss prevention, standard operating procedures, and applicable laws and guidelines.
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