Specialist Golf

DICK'S Sporting Goods•Marietta, GA

About The Position

At DICK’S Sporting Goods, the Specialist - Golf shares golf passion and expertise to help athletes find suitable equipment and improve their performance. The role delivers personalized service, supports service execution, and drives sales through strong product knowledge, creating an elevated athlete experience rooted in expertise and connection. Team members are expected to be coachable, accountable, collaborative, and trustworthy, and to help create an inclusive environment where athletes of all abilities feel welcomed and supported.

Requirements

  • High school diploma or equivalent.
  • 1–3 years of experience.

Nice To Haves

  • Previous retail or customer-facing experience.

Responsibilities

  • Proactively engage athletes to understand their shopping needs and provide clear, accurate, knowledgeable information about products and assortment.
  • Anticipate athlete needs and drive sales through product and service recommendations informed by product knowledge and an understanding of athlete needs.
  • Assist with onboarding and training new and existing team members as a subject matter expert, emphasizing best practices, selling skills, and operational processes.
  • Serve as a go-to expert in designated process categories to support smooth execution and productivity.
  • Execute processes efficiently while maintaining an athlete-first mindset, keeping products ready for purchase and engaging athletes when and how they want.
  • Maintain company merchandising and presentation standards, including floor set plans, signage, price changes, inventory presentation, and replenishment.
  • Promote customer participation in company programs, including the customer loyalty program, warranty sales, and private label credit card enrollment.
  • Help create a welcoming, respectful store environment for teammates and athletes.
  • Follow safety, loss prevention, and standard operating procedures, along with applicable laws and external governing guidelines.
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