Specialist Golf

DICK'S Sporting Goods•Morristown, TN

12d

About The Position

At DICK’S Sporting Goods, the Specialist - Golf shares their golf passion and expertise to help athletes choose the right equipment and improve their performance. The role delivers personalized service, supports service execution, and drives sales through strong product knowledge. It helps create an elevated athlete experience centered on expertise and connection. The Specialist engages athletes to understand their shopping needs, provides accurate product information, recommends products and services, and anticipates customer needs. As a subject matter expert, the Specialist also supports onboarding and training, helps execute operational processes, maintains merchandising standards, and promotes company programs. The role contributes to a welcoming, respectful store environment and follows safety, loss-prevention, and operating policies.

Requirements

High school diploma or equivalent.
1–3 years of experience.
Ability to stand, bend, stoop, reach, push, pull, and repeatedly lift items weighing 15 to 35 pounds, up to 25 times per hour.
Ability to stand or walk for extended periods, up to 4 hours.
Ability to work at heights greater than 4 feet using a ladder, aerial lifting device, or platform.
Ability to perform repetitive motions for short periods, up to 2 hours continuously.

Nice To Haves

Previous retail or customer-facing experience.

Responsibilities

Proactively engage athletes to understand their shopping needs and deliver an outstanding shopping experience.
Provide clear, accurate, and knowledgeable information about products and assortment.
Anticipate athlete needs and drive sales through product and service recommendations.
Assist with onboarding and training new and existing team members, focusing on selling skills, best practices, and operational processes.
Serve as a go-to expert in designated process categories to support smooth execution and productivity.
Execute processes efficiently while maintaining an athlete-first mindset and ensuring products are ready for purchase.
Uphold merchandising and presentation standards, including floor sets, signage, price changes, inventory presentation, and replenishment.
Promote customer participation in company programs, including loyalty programs, warranty sales, and private-label credit card enrollment.
Help maintain a welcoming and respectful store environment.
Follow safety, loss-prevention, and standard operating procedures, as well as applicable external laws and guidelines.