Specialist Golf

DICK'S Sporting Goods•Marietta, GA

About The Position

As a Specialist - Golf at DICK’S Sporting Goods, you will use your golf product knowledge to deliver personalized service, support service execution, and drive sales. You will help athletes find appropriate equipment and improve their performance while creating an elevated experience grounded in expertise and connection. The role also contributes to an inclusive, welcoming store environment and supports merchandising, operational processes, and team development.

Requirements

  • High school diploma or equivalent.
  • 1–3 years of experience.

Nice To Haves

  • Previous retail or customer-facing experience.

Responsibilities

  • Proactively engage athletes to understand their shopping needs and provide an outstanding experience with clear, accurate, knowledgeable information about products and assortment.
  • Anticipate athlete needs and drive sales through product and service recommendations informed by an understanding of those needs.
  • Assist with onboarding and training new and existing team members as a subject matter expert, focusing on best practices, selling skills, and operational processes.
  • Serve as a go-to expert in designated process categories to support smooth execution and high productivity.
  • Execute processes efficiently while maintaining an athlete-first mindset, ensuring products are ready for purchase and athletes are engaged in ways that suit them.
  • Maintain merchandising and presentation standards, including floor-set plans, signage, price changes, inventory presentation, and replenishment.
  • Promote customer participation in company programs, including the customer loyalty program, warranty sales, and private-label credit card enrollment.
  • Help create a store environment where teammates and athletes are welcomed and treated with respect.
  • Follow safety, loss prevention, standard operating procedures, and applicable laws and external guidelines.
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