Specialist Golf

DICK'S Sporting Goods•Plantation, FL

About The Position

At DICK’S Sporting Goods, the Specialist - Golf shares their passion and expertise to help athletes find the right equipment and improve their performance. The role delivers personalized service, supports service execution, and drives sales through strong product knowledge, creating an elevated athlete experience rooted in expertise and connection. The Specialist helps create an inclusive, welcoming store environment and works collaboratively with teammates to provide exceptional experiences to athletes of all abilities.

Requirements

  • High school diploma or equivalent.
  • 1–3 years of experience.
  • Ability to stand, bend, stoop, reach, push, pull, and repetitively lift items weighing 15 to 35 lbs. up to 25 times per hour.
  • Ability to stand or walk for extended periods, up to 4 hours.
  • Ability to work at heights greater than 4 feet using a ladder, aerial lifting device, or platform.
  • Ability to perform repetitive motions for short periods, up to 2 hours continuously.

Nice To Haves

  • Previous retail or customer-facing experience.

Responsibilities

  • Proactively engage athletes to understand their shopping needs and provide a world-class experience with clear, accurate, knowledgeable information about products and assortment.
  • Anticipate athlete needs and drive sales through product and service recommendations informed by a strong understanding of those needs.
  • Assist with onboarding and training new and existing team members as a subject matter expert, focusing on best practices, selling skills, and key operational processes.
  • Serve as a go-to expert in designated process categories to support smooth execution and high productivity.
  • Execute processes efficiently and effectively while maintaining an athlete-first mindset; ensure products are ready for purchase and athletes are engaged when, where, and how they want.
  • Maintain company merchandising and presentation standards, including floor-set plans, signage, price changes, inventory presentation, and replenishment.
  • Promote customer participation in company programs, including the customer loyalty program, warranty sales, and private-label credit card enrollment.
  • Help create a store environment where teammates and athletes are welcomed and treated with respect.
  • Follow company policies and procedures for safety, loss prevention, and standard operations, as well as applicable laws and external governing guidelines.
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