Specialist, Entertainment Events

the USO•Arlington, VA

1d•Onsite

About The Position

The Specialist, Entertainment Events supports the production of entertainment events featuring celebrity talent globally as well as associated administrative functions. This role involves supporting the planning and production of USO entertainment events that feature celebrity talent and supporting key organizational special events. The Specialist will liaise with talent and talent representatives, handling proprietary and confidential information, scheduling, processing liability waivers, contracts, and military base access/travel documentation for event participants. In coordination with the Communications team, they will support communication flow between departments, third-party contractors, regional/local teams, and other stakeholders. The role also includes creating and maintaining military location profiles and databases, managing data collection and entry for all entertainment events using USO's technology platforms, supporting budget development and tracking, tracking program measurement, creating reports, and maintaining required event and participant information in databases. Additionally, the Specialist will support management and accounting requirements for third-party contractors, support procurement requisitions including necessary contracts, quotes, and competitive bids, and provide general administrative support such as processing invoices, credit card reconciliation, and scheduling meetings. Other duties as assigned.

Requirements

High School Diploma or equivalent required
3-5 years work experience in administrative or support role preferably in the sports or entertainment industry
Working knowledge and/or relevant experience in budgeting/financial systems/vendor processing/payments
Willingness and ability to work non-standard hours and/or overtime as needed
Working knowledge of music, TV, film, sports, pop culture
General awareness of complex cultural sensitivities of a variety of domestic and international locations
Strong interpersonal skills and customer service skills
Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism
Proficiency using computers and electronics equipment
General knowledge of various software, applications and programs including but not limited to Microsoft Office Suite to include SharePoint
Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects
Ability to handle confidential information with tact and poise
Must be punctual, organized and self-motivated, with the ability to quickly and easily adapt to changing organizational needs
Ability to achieve desired results while working collaboratively in a team environment
Ability to perform basic math and follow proper cash/donation handling and reporting procedures
Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver’s license
Must be a strong advocate of the USO’s mission

Nice To Haves

Bachelor’s Degree in Communications, Marketing, Public Relations or related field preferred
Relevant experience in a not-for-profit, multicultural, corporate and/or global organization preferred
Prior experience using social media and online communication tools in a business environment preferred

Responsibilities

Support the planning and production of USO entertainment events that feature celebrity talent
Support key organizational special events
Liaise with talent and talent representatives, including handling proprietary and confidential information, scheduling, processing liability waivers, processing contracts and processing military base access/travel documentation for event participants
In coordination with the Communications team, support communication flow between departments, third party contractors, regional/local teams and other stakeholders
Create as necessary and maintain military location profiles and database
Manage data collection and data entry for all entertainment events using USO’s technology platforms
Support budget development and tracking
Track program measurement and create reports
Maintain required event and participant information in data bases
Support management and accounting requirements for third party contractors
Support procurement requisitions including necessary contracts, quotes and competitive bids
Provide general administrative support including processing invoices, credit card reconciliation and scheduling meetings
Other duties as assigned