Specialist, Client Operations II

BNY Mellon•Lake Mary, FL
•$52,000 - $78,000

About The Position

In this role, you’ll make an impact by delivering an exceptional client experience to our client base through regular inquiry resolution, collateral processing activities, and client analysis. You will support day-to-day operational work and client coverage for specific accounts. Additionally, you will be involved in some MIS reporting and collaboration on projects such as procedure updates, automation projects, and client profile maintenance.

Requirements

  • Bachelors degree or the equivalent combination of education and experience is required.
  • Project / detail oriented
  • Project work with AI / Digital tools

Nice To Haves

  • 3-5 years of total work experience preferred.
  • Experience in operations or client service in financial organization preferred

Responsibilities

  • Delivering an exceptional client experience to our client base through regular inquiry resolution, collateral processing activities, client analysis
  • Support day to day operational work
  • Support day to day client coverage for specific accounts
  • Some MIS reporting, collaboration on projects such as procedure updates, automation projects, client profile maintenance

Benefits

  • highly competitive compensation
  • benefits
  • wellbeing programs
  • access to flexible global resources and tools
  • Focus on your health
  • foster your personal resilience
  • reach your financial goals
  • generous paid leaves
  • paid volunteer time
  • medical, dental, vision, and basic life insurance plans
  • various paid time off benefits, such as vacation and sick time
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