Specialist, Client & Business Development

Osler, Hoskin & Harcourt LLPCalgary, AB
Hybrid

About The Position

Osler, Hoskin & Harcourt LLP is one of Canada’s leading business law firms. Advising many of Canada’s corporate leaders, as well as U.S. and international parties with extensive interest in Canada, our more than 1,000 firm members are based in offices in Toronto, Montréal, Ottawa, Vancouver, Calgary and New York. Our Calgary office is currently seeking a Specialist, Client & Business Development, reporting to our Director, Client and Business Development. This role contributes to the development and implementation of strategies and marketing plans aimed at supporting relationships with existing and prospective clients. This role will contribute to a range of initiatives, including conducting research, preparing market recognition submissions, drafting profile building content, coordinating communications, supporting events and sponsorships, and driving general business development activities. Success in this role requires a strong understanding of departmental and firm-wide priorities to ensure all efforts align with and advance the firm’s strategic objectives.

Requirements

  • 3-5 years of progressive marketing or business development experience, preferably in a law firm or other professional services environment.
  • University degree, preferably with a focus in business, communications, or law.
  • Proficient in MS Office product suite.
  • Strong project management skills, including the ability to multi-task, prioritize, communicate status updates, and meet deadlines with attention to detail and strong client service orientation.
  • Confident interpersonal skills and a collaborative approach; able to work effectively both independently and as part of a team.
  • Proactive self-starter with initiative and a hands-on approach; able to take ownership, learn quickly, and balance strategic thinking with tactical execution.
  • Professionalism, integrity, sound judgment, and discretion, including the ability to handle confidential information.
  • Flexibility with respect to hours of work (including ability to work overtime).

Responsibilities

  • Provide collaborative solutions to support client and business development initiatives, prioritize objectives, and deliver high-quality work product with thoughtful approach to communicating clearly with the target audience.
  • Coordinate with the national team to evaluate and organize sponsorship activations with industry associations, conferences, and community organizations.
  • Draft and manage marketing collateral, newsletter summaries, and profile-building content in collaboration with the Marketing team, Ability to absorb new ideas and concepts quickly and ensure they are clearly communicated to the target audience.
  • Maintain practice group deal lists and draft matter descriptions for internal and external use.
  • Collaborate with the Pursuits team on RFPs and credentials, providing Calgary-specific context and contributing to representative work, lawyer biographies, and other content, as needed.
  • Conduct research and analysis and prepare reports/recommendations on existing and potential clients, competitor activity, and market/industry trends.
  • Support individual lawyers with business development and marketing efforts (e.g., thought leadership, social media, networking opportunities, referral tracking, and individual BD plans) by promoting internal capabilities and identifying opportunities to raise group profiles and cross-sell services.
  • Support the Event Specialist in planning and executing client seminars, major events, and educational initiatives, including robust guest list analysis and management, materials, logistics, tracking and debriefs.
  • Assist the national team with the implementation of internal training programs related to business-development and marketing.
  • Review final written materials for quality, formatting, and compliance with firm brand standards.
  • Contribute to the department’s budget tracking and invoice management.
  • Lead the research, drafting and project management of submissions to directories, rankings, and legal/business award organizations.
  • Coordinate input, approvals, and finalization with BD directors, lawyers, and other stakeholders.
  • Track key deadlines and follow the awards/directories planning calendar in close collaboration with the Marketing team.
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