Specialist, Business Process Improvement & VOS

Vertiv • Westerville, OH

3d • Remote

About The Position

The Specialist, Business Process Improvement & VOS owns discrete project phases across Opportunity-to-Cash (OTC), Procure-to-Pay (PTP), New Product Development and Introduction (NPDI), Sales Inventory and Operations Planning (SIOP), and/or Services within the Americas region. The Specialist manages working-level relationships within a function, partners with business leaders on policies and procedures, and serves as an informal mentor to peers.

Requirements

• Bachelor's degree in Business Administration, Accounting, Finance, Economics, Engineering, Marketing, Computer Science, or related discipline.
• Introductory knowledge in all areas of project planning, development, management, and implementation.
• 4-8 years of experience in project management or exposure to at least one of the following processes: OTC, PTP, NPDI, SIOP, and/or Services.
• Experience in an international and culturally diverse organization.
• Strong written and verbal communication skills in English; other languages are a plus.
• Good communicator, confident in interacting with all levels of individuals across a variety of internal/external functions.
• Ability to analyze data, make informed decisions, and solve complex problems.
• Good attention to detail.
• Intermediate experience with ERP financial applications (Oracle preferred).
• Proficient in Microsoft Office Suite.
• Project management experience and familiarity with Agile process improvement.
• Excellent problem-solving skills
• Ability to work independently in a fast-paced environment.

Nice To Haves

• other languages are a plus

Responsibilities

• Independently navigates one process at the right depth
• Knows what to ask and who to ask it
• Earns SME trust through disciplined partnership
• Owns discrete OTC, PTP, NPDI, SIOP or Services project phases
• Manages self with light oversight
• Prepare flowcharts and reporting packages
• Perform root cause analysis
• Identify AI and automation opportunities
• Manages working-level relationships within a function
• Beginning to navigate competing priorities
• Partner with business leaders on policies and procedures
• Liaise with Learning and Development
• Plans change management communications
• Executes training
• Ambiguous problems with a familiar process
• Develops structured approach with support
• Informal mentor to peers
• Models team norms
• May lead small working groups
• Demonstrates Vertiv Behaviors
• Proficient with toolset
• Utilize VOS governance to plan, facilitate, and manage BPI initiatives
• Create and maintain projects in ServiceNow

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level