Process Improvement Specialist

Booz Allen Hamilton•San Diego, CA

1d•Remote

About The Position

Process Improvement Specialist The Opportunity: When an organization has multiple moving parts in its processes, it can be difficult to critically examine them. To be more efficient and effective, it needs a business process specialist to learn its business or mission end-to-end and provide ways to change for the better. That’s why we need you, an experienced business process specialist who knows how to analyze every aspect of your customer’s operations and give them the steps to improve their process. As a Process Improvement Specialist on our team, you’ll analyze your client’s current operating environment and identify areas for improvement. You’ll facilitate discussions with leadership and engineers, analysts, or support staff to help refine your client’s definition of success and identify current frustrations. You’ll design data collection plans, facilitate workshops, and communicate your research and illustrative analysis using root cause analysis, SIPOC charts, fishbone diagrams, failure mode effect analyses, trend analysis, or future state models to help establish understanding and agreement from key stakeholders. Using Lean Six Sigma, business process reengineering, design thinking, theory of constraints, continuous process improvement, or simply “process improvement frameworks, you’ll provide your client with recommendations along with a firm grasp of the quantitative or qualitative results they can expect. This is your chance to grow experience in cybersecurity, procurement, acquisition, and military readiness while deepening your process improvement and project management skills. Work with us as we help our country’s naval fleet, evolve. Join us. The world can’t wait.

Requirements

5+ years of experience leading Lean or Six Sigma initiatives
Experience in Lean Six Sigma process, methods, and tools
Knowledge of Theory of Constraints
Knowledge of process mapping tools such as Visio or iGrapfx
Ability to provide leadership and technical support in project lifecycle management
Ability to facilitate and teach process improvement curriculum for small to large audiences
Ability to mentor and coach practitioners on business process initiatives
Ability to manage complex executive and multi-organizational relationships
Ability to obtain a Secret clearance
Bachelor's degree

Nice To Haves

Experience conducting process improvement initiatives in Navy organizations
Experience deploying LSS across government organizations
Knowledge of Navy Acquisition, Logistics, IT, Navy Readiness, and Training Delivery
Possession of excellent verbal and written communication skills
Top Secret clearance
Lean Six Sigma Certification

Responsibilities

Analyze your client’s current operating environment and identify areas for improvement.
Facilitate discussions with leadership and engineers, analysts, or support staff to help refine your client’s definition of success and identify current frustrations.
Design data collection plans, facilitate workshops, and communicate your research and illustrative analysis using root cause analysis, SIPOC charts, fishbone diagrams, failure mode effect analyses, trend analysis, or future state models to help establish understanding and agreement from key stakeholders.
Provide your client with recommendations along with a firm grasp of the quantitative or qualitative results they can expect.