Process Improvement Specialist

Precision Record Pressing IncBurlington, ON
Onsite

About The Position

Precision Record Pressing is a leading vinyl record pressing company with multiple locations in the Greater Toronto Area. The company attributes its growth and success to its emphasis on service, quality, innovation, and the involvement, commitment, and enthusiasm of its employees. They are seeking a full-time, permanent Process Improvement Specialist to join their Burlington team. This role is responsible for investigating and analyzing departmental process inefficiencies that prevent 100% On Time Manufacturing Delivery of projects to customers. The ideal candidate is a positive, energetic, and highly motivated individual who thrives in a team environment. The specialist will play a critical part in ensuring accountability, leading root cause analysis of inefficiencies, and aligning corrective and preventative actions across departments. Reporting to the VP of Operations, this position acts as a central point of coordination among customer service, sales, maintenance, production, logistics, and quality teams.

Requirements

  • Minimum 3 years’ experience in Process Improvement, Operational Excellence or Continuous Improvement related role
  • Experience facilitating Root Cause Analysis (RCA) project group sessions with cross departmental involvement.
  • Strong understanding of project management methodologies, process mapping / improvement techniques.
  • Strong investigative and analytical skills with the ability to assess complex issues objectively
  • Comfortable working with ERP systems, Google Sheets, Excel and data tracking tools
  • Strong written and verbal communication skills, including the ability to present findings clearly
  • Ability to manage multiple investigations simultaneously and meet deadlines
  • Highly organized, methodical, and data-driven
  • Strong team player with the ability to navigate sensitive issues professionally

Nice To Haves

  • Operational manufacturing experience is considered an asset.
  • Preference given to Engineering Technologist or Engineering Grads.

Responsibilities

  • Create & sustain Scrap and Internal Pulled Jobs performance to support overall 100% On Time Manufacturing delivery and Cost target.
  • Host and facilitate Root Cause Analysis (RCA) project groups to address project delivery breakdowns, investigate Pull Job details, gather evidence, and prepare schedules for countermeasure implementations.
  • Receive, investigate, and document internal inefficiencies related to production, quality, workflow failures or operational challenges contributing to On Time Delivery success.
  • Design and implement process improvement initiatives to increase efficiency and productivity to optimize business processes
  • Track corrective actions and follow up with departments to ensure issues are addressed and improvements are implemented
  • Collaborate with customer service, production, logistics, and quality teams to improve processes and reduce future claims
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