Process Improvement Analyst, Specialist

Vanguard • Malvern, PA

1d • Hybrid

About The Position

This role focuses on strengthening and sustaining the internal control environment by supporting control identification, design, implementation, and testing across the cost basis organization. You’ll partner closely with business teams to ensure controls are appropriately designed and operating as intended, support audit and risk remediation efforts, and contribute to management reporting and documentation. The role also plays an important part in educating crew on control and audit requirements to promote awareness, consistency, and compliance across the division. This role also provides opportunities to leverage project management skills to support policy changes, active programs, and ad‑hoc initiatives within a dynamic operating environment.

Requirements

• Minimum of three years related work experience with progressive responsibility required.
• Undergraduate degree or an equivalent combination of training and experience required.
• Ability to obtain certification within 2 year period required.

Nice To Haves

• Process improvement certification (i.e. McKinsey Lean training, Six Sigma certification) preferred.

Responsibilities

• Applies process definition, improvement and design methodologies to identify, analyze and improve business processes to improve quality, reduce costs, increase efficiencies/productivity, increase customer satisfaction, etc.
• Concatenates process improvement data and uses key metrics to measure outcomes.
• Supports process improvement initiatives from inception through implementation ensuring deadlines are met. Defines scope and requirements, establishes timeline, and ensures timely completion of deliverables.
• Develops documentation to support analysis and improvement including business requirements, functional specifications, process maps, and gap/problem analyses.
• Develops and manages effective working relationships with internal clients and key stakeholders.
• Supports the development of training and/or change management materials and activities to support new processes and procedures.
• Coordinates follow-up meetings for project teams using process improvement tools to ensure work is completed and improvements are maintained. Supports the planning and implementation of quality assurance and compliance processes.
• Provides assistance for regulated and monitored activities.
• Participates in special projects and performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree