Manager, Business Process Improvement & VOS
Vertiv Group•Westerville, OH
•Hybrid
About The Position
The Manager, Business Process Improvement & VOS leads end-to-end ownership of small process improvement projects and contributes significantly to medium-scale initiatives across Opportunity-to-Cash (OTC), Procure-to-Pay (PTP), New Product Development and Introduction (NPDI), Sales Inventory and Operations Planning (SIOP), and/or Services within the Americas region. The Manager facilitates cross-functional working sessions independently, partners with IT and business leaders, and leverages data tools to support decision-making.
Requirements
- Bachelor's degree in Business Administration, Accounting, Finance, Economics, Engineering, Marketing, Computer Science, or related discipline.
- Intermediate knowledge in all areas of project planning, development, management, and implementation.
- 8-10 years of experience in project management or exposure to at least two of the following processes: OTC, PTP, NPDI, SIOP, and/or Services.
- Experience in an international and culturally diverse organization.
- Strong written and verbal communication skills in English; other languages are a plus.
- Good communicator, confident in interacting with all levels of individuals across a variety of internal/external functions.
- Ability to analyze data, make informed decisions, and solve complex problems.
- Good attention to detail.
- Intermediate experience with ERP financial applications (Oracle preferred).
- Proficient in Microsoft Office Suite.
- Project management experience and familiarity with Agile process improvement.
Nice To Haves
- Project Management certifications (PMP, CSM, Lean Six Sigma Black Belt) a plus.
- other languages are a plus.
Responsibilities
- End-to-end ownership of small OTC, PTP, NPDI, SIOP or Services projects
- Significant contributor on medium projects
- Lead value stream and process mapping workshops
- Prepare flowcharts and reporting packages
- Perform root cause analysis
- Identify AI and automation opportunities
- Comfortable with sponsored leadership
- Facilitate cross-functional working sessions independently
- Partner with IT for system and tool implementations
- Partner with business leaders on policies and procedures
- Liaise with Learning and Development
- Plans change management communications
- Executes training
- Selects appropriate CI methods for context
- Leverages data tools to support decision-making
- Utilize VOS governance to plan, facilitate, and manage BPI initiatives
- Create and maintain projects in ServiceNow
Benefits
- Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
- stability of a global leader in a growing industry and the opportunity of a startup.
- design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments.
- move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
- Equal Opportunity/Affirmative Action employer.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Manager
