Special Testing Services Coordinator

Quest DiagnosticsLos Angeles, CA
Onsite

About The Position

Obtains and manages any required documentation as required by state or other regulatory entities for designated testing. Required to determine preauthorization, informed consent requirements and other documentation needs from a variety of insurance plans, payers and other governing sources. Handles all payer, physician and patient contact received by telephone and in writing. Troubleshoots both complex medical/technical compliance and routine requests. Deals with the coordination and review of laboratory testing and billing processes. Collaborates with other third-party partners as needed.

Requirements

  • Must be able to obtain and manage required documentation for designated testing.
  • Must be able to determine preauthorization, informed consent requirements and other documentation needs from various insurance plans, payers and governing sources.
  • Must be able to handle payer, physician, and patient contact via telephone and in writing.
  • Must be able to troubleshoot complex medical/technical compliance and routine requests.
  • Must be able to coordinate and review laboratory testing and billing processes.
  • Must be able to collaborate with third-party partners.

Responsibilities

  • Obtains and manages any required documentation as required by state or other regulatory entities for designated testing.
  • Determines preauthorization, informed consent requirements and other documentation needs from a variety of insurance plans, payers and other governing sources.
  • Handles all payer, physician and patient contact received by telephone and in writing.
  • Troubleshoots both complex medical/technical compliance and routine requests.
  • Deals with the coordination and review of laboratory testing and billing processes.
  • Collaborates with other third-party partners as needed.

Benefits

  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program Blueprint for Wellness®
  • healthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Flexible Spending Accounts
  • Annual incentive plans
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
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