Special Testing Technician

EYE SPECIALISTS OF MID FLORIDA PA•Winter Haven, FL

1d•Onsite

About The Position

The Special Testing Technician is responsible for providing the highest quality optometric patient care possible. The Special Testing Technician performs patient histories, completes ophthalmic testing and consistently provides superior customer service for the patients. The Special Testing Technician ensures the proper utilization of time and movement of the patient throughout the patient visit and completes all diagnostic testing as requested by the clinical supervisor.

Requirements

High school diploma or GED required
Proficient computer skills
Detail oriented
Obtain a complete hands-on working knowledge of applicable computer software
Ability to problem solve
Excellent communication skills, proper grammar and writing capability
Team Player
Obtain a complete knowledge of all forms that are used in the practice
Gain an understanding of the anatomy & physiology of the eye
Self-directed, highly motivated, able to multi-task and work under pressure in a fast-paced environment
Exceptional interpersonal skills
Possess a caring, patient and friendly attitude
Ability to appropriately prioritize patient testing
Obtain a complete working knowledge of all ophthalmic terminology, spelling and pronunciation
Ability to understand CPT and ICD-9/10 Codes for ophthalmic billing
A valid Florida driver’s license is required.

Nice To Haves

Bachelor's degree or associate Degree in a related field preferred
Two years of ophthalmology experience preferred

Responsibilities

Perform testing as requested by the ordering doctor-- Visual Fields, OCTs, Pachymetry, Fundus Photos, External Photos, etc.
Obtain eyeglass prescriptions via lensometer
Communicate physician instructions to patients accurately and effectively and documents accordingly
Assist the physician with pharmacy calls, patient calls, etc.
Ensure the scheduling template is being followed correctly
Ensure all special testing rooms are clean and well-stocked at the end of each day
Ensure all equipment is turned off and covered properly at the end of day
Complete tech station duties as assigned on a daily basis
Process e-scripts as requested
Exhibit professional demeanor with a positive attitude at all times when representing the practice
Maintain certification, where applicable, while continuing to improve skills. Must attend in-services and webinar training as directed by the Clinical Supervisor
Set goals and objectives for professional growth. Review and revise goals on an ongoing basis
Provide input on how to improve customer service, decrease costs and increase revenues for the practice
Support the practice core values and mission statement to develop, enhance and promote quality customer service through team effort
Exhibit flexibility, sensitivity and respect while maintaining an effective working relationship with all team members
Maintain practice confidentiality, follow HIPAA/OSHA guidelines and the rules and regulations of the practice as documented
Complete any additional tasks and responsibilities as noted
Maintain proper work-up standards of productivity as defined by physician requirements and patient diagnosis
Prepare and sends all non-compliance letters, per protocol
Assume other duties as assigned
Travel to various satellite locations as needed for work assignments.
Overtime may be required.