Special Projects Coordinator (Current Employees Only)

Food Bank of Central & Eastern North Carolina•Raleigh, NC

1d•Hybrid

About The Position

The Special Projects Coordinator plays a key role in supporting the operational effectiveness and strategic priorities of the Network Strategy & Engagement department. This position coordinates communication between staff and partner agencies, facilitates meetings and cross-functional initiatives, and supports systems, documentation, and data processes that strengthen partner engagement, and compliance. The coordinator ensures that core department functions, including partner education, capacity building, compliance, and network engagement, are supported through strong organization, proactive coordination, and effective information management.

Requirements

Undergraduate degree (Associate or Bachelor) required in Business Administration, Social Sciences, Non-Profit Management, or relevant field. An equivalent combination of education and directly related professional experience may substitute for the degree requirement.
3+ years in administrative, operations, or program coordination roles.
3+ years supporting cross-functional teams or external partners.
3+ years working with data systems, reporting tools, or compliance tracking.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Valid North Carolina driver’s license and excellent driving record; ability to travel extensively throughout the Food Bank’s 34-county service area.
Deep belief in and dedication to the Food Bank’s mission, values, and community impact.

Nice To Haves

Bilingual Skills – Ability to effectively communicate in Spanish (verbal and written) highly preferred.
Nonprofit Experience – Prior experience in nonprofit or mission-driven environments with limited resources preferred.
Equity & Social Justice Commitment – Ability to work effectively with diverse groups of people and a demonstrated commitment to advancing social justice and food equity.

Responsibilities

Provide administrative and operational support to the Network Strategy & Engagement team, including tasks assigned by department leadership.
Train new team members on standardized practices related to partner agency files, data entry, Microsoft Teams, and internal communication tools.
Maintain and update partner agency data across systems such as CERES, FoodLink, EveryAction, FoodFinder, and Teams.
Oversee partner agency data entry and documentation, including monthly reports and audit-ready files; conduct annual self-audits to ensure accuracy and compliance.
Support partner agency trainings and assist with administrative tasks, including collecting, reviewing, and uploading required documentation.
Coordinate department meetings by developing agendas, capturing and distributing meeting minutes, and supporting logistics (e.g., scheduling, catering).
Provide general administrative support, including document preparation, mailing lists, event registrations, conference coordination, and travel arrangements.
Deliver responsive, professional customer service to partner agencies and community organizations, ensuring timely follow-up and resource sharing.
Track and maintain progress on team annual goals, special projects, and strategic plan initiatives.
Coordinate department communications, including messaging to partner agencies regarding organizational updates, events, site visits, and food recalls.
Collaborate with team members on trainings, TEFAP program needs, capacity-building efforts, and other strategic initiatives.
Contribute as a thought partner by identifying opportunities for process improvement and supporting innovative approaches to team and organizational goals.