Special Order Parts Advisor

Bretz RV & Marine•Billings, MT

About The Position

Bretz RV & Marine is seeking a Special Order Parts Advisor to respond to internal customer and technician parts inquiries, identify and order requested parts, and provide accurate pricing, availability, and order timelines. The advisor keeps current on promotions, department operations, and industry trends, and becomes proficient with dealership software, CRM systems, and a multi-line phone system. Other duties may be assigned. The role requires a high school diploma or equivalent, computer and office experience, attention to detail, communication and interpersonal skills, dependability, and the ability to follow standard operating procedures and work well with others. Prior parts or inventory experience is a plus. Physical requirements include lifting up to 50 pounds and standing for extended periods. This is a full-time, Monday-through-Friday position scheduled from 8:00 AM to 5:00 PM, paying $19 per hour depending on experience. Bretz RV & Marine describes itself as a family-owned dealership group founded in 1967, with multiple locations across Montana, Idaho, and Washington. The company emphasizes teamwork, customer service, training, career development, and a family-oriented work environment.

Requirements

High school diploma or equivalent.
Computer and office experience.
Strong attention to detail, organization, and accuracy.
Strong communication and interpersonal skills.
Ability to work well with others.
Ability to follow standard operating procedures daily.
Punctuality and dependability.
Ability to lift up to 50 pounds and stand for extended periods.

Nice To Haves

Prior parts or inventory experience.

Responsibilities

Monitor and promptly respond to internal customer and technician inquiries about parts.
Identify, locate, and order parts efficiently.
Provide accurate pricing, inventory availability, and order timelines.
Stay informed about current promotions, department operations, and industry trends.
Become proficient with dealership software, CRM systems, and a multi-line phone system.
Perform other duties as assigned.

Benefits

Medical benefits package with multiple plan options, including vision and dental.
401(k) retirement plan with employer match.
On-site employee daycare.
Holiday pay and vacation time.
Employee discounts.
Employee borrow program allowing employees to borrow a camper.
Profit sharing.
Earning potential and advancement opportunities.
Team-building activities and events throughout the year.
Training and career development opportunities.
Family-oriented environment where work-life balance is valued.