Special Order Parts Associate

GENERAL RV CENTER•Dover, FL

About The Position

The Special Order Parts Associate coordinates special part orders with manufacturers and follows up to ensure parts are received as quickly as possible. The role reviews service logs to identify customer units on the lot and determine whose parts have arrived, helps organize and manage parts shelves, and participates in daily service meetings. The associate communicates regularly with service managers, service advisors, the special order parts team, and manufacturers. Before parts are placed in customer units, the associate confirms they have been charged to the work order and checks that orders are correct and undamaged. The role also involves communicating with manufacturers and returning parts when applicable, along with other duties assigned by management.

Requirements

Previous retail or wholesale parts experience, preferably in the automotive or RV parts industry.
Ability to multitask and complete tasks in a timely and efficient manner.
Detail-oriented and self-motivated.
Basic computer knowledge and experience with Microsoft Excel.
Reliable, with a strong work ethic.
Ability to communicate thoroughly and effectively.
High school diploma or GED.
Valid driver's license.

Nice To Haves

Familiarity with Bridgespeak software.

Responsibilities

Coordinate special part orders with manufacturers and follow up to ensure parts arrive as quickly as possible.
Analyze service logs to identify customer units on the lot and determine whose parts have been received.
Assist with organizing and managing parts shelves.
Participate in daily service meetings.
Communicate regularly with service managers, service advisors, the special order parts team, and manufacturers.
Confirm parts are charged to the work order before they are placed in a customer unit.
Ensure part orders are correct and undamaged; communicate with manufacturers and return parts when applicable.
Perform other duties assigned by management.