Special Order Parts Advisor

Bretz RV & Marine • Billings, MT

5d

About The Position

Bretz RV & Marine is seeking a Special Order Parts Advisor to support customers and technicians by responding to parts inquiries, sourcing and ordering parts, and providing accurate information about pricing, inventory availability, and order timelines. The role also involves staying informed about promotions, department operations, and industry trends, and becoming proficient with dealership software, CRM systems, and a multi-line phone system. Other duties may be assigned.

The position is full-time, Monday through Friday, from 8:00 AM to 5:00 PM, with compensation of $19 per hour, depending on experience. The role requires the ability to lift up to 50 pounds and stand for extended periods. Bretz RV & Marine describes its workplace as family-oriented and highlights opportunities for growth and advancement, team-building activities, and work in the RV and marine industry.

Requirements

• High school diploma or equivalent.
• Strong organizational skills and attention to detail to ensure accuracy.
• Strong communication and interpersonal skills, with a customer-focused approach.
• Ability to lift up to 50 pounds and stand for extended periods.
• Ability to work well with others.
• Computer and office experience.
• Ability to follow standard operating procedures daily.
• Punctuality and dependability.

Nice To Haves

• Prior parts or inventory experience.

Responsibilities

• Monitor and promptly respond to internal customer and technician parts inquiries.
• Identify, locate, and order parts efficiently.
• Quote pricing, inventory availability, and order timelines accurately.
• Stay informed about current promotions, department operations, and industry trends.
• Become proficient with dealership software, CRM systems, and a multi-line phone system.
• Perform other duties as assigned.

Benefits

• Medical benefits package with multiple plan options.
• Vision insurance.
• Dental insurance.
• 401(k) retirement plan with employer match.
• On-site employee daycare.
• Holiday pay and vacation time.
• Employee discounts.
• Employee borrow program that allows employees to borrow a camper for camping.
• Profit sharing.
• Growth and advancement opportunities.
• Team-building activities and events throughout the year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED